Operationally driven, self starter ,effective team player and executive committee member with a solid understanding of managing large multicultural team.Manage all areas of the hotel and provide leadership and motivation to maximise efficiency and achieve the highest volume of sales and profit goals as outlined in the budget planning. Participating in the preparation of the Annual Business Plan and implementing the strategy together with concerned managers.Implementing and adhering to company Operational Standards policies relating to efficient hotel operations. This includes as well maintenance, sales, fire & safety, security, personnel development, quality standards.Monitoring consistent training and development plans for all employees to ensure positive guest experience, high employee morale and assistance to the company’s future staffing challenge.Responsible for the yearly performance evaluations for the Department Heads and supervisors.Initiates, organises and monitors Press Releases, PR Activities, Advertisements, Print Matters, etc. in coordination with PR director.Maintaining brand awareness and monitoring the activities and trends of competitor hotels to keep up to date with international trends in order to ensure the competitive advantage of the hotel.Specialties: Pre-opening specialist for hotels and restaurants since 1998 in Malaysia,Brunei,Kuwait, UAE ,Bahrain,Switzerland,USA.