Mateen Farooq Email & Phone Number

Lahore, Punjab, Pakistan

● Overseeing smooth operations of the project. ● Developing project plans to track progress and results. ● Measuring project performance using appropriate systems, tools and techniques ● Perform the necessary due diligence for reviewing and selecting data for the initiatives being worked on and collaborating with involved departments to ensure completion. ● Completing projects according to outlined scope and timeline ● Maintain positive business relationships with all… Show more ● Overseeing smooth operations of the project. ● Developing project plans to track progress and results. ● Measuring project performance using appropriate systems, tools and techniques ● Perform the necessary due diligence for reviewing and selecting data for the initiatives being worked on and collaborating with involved departments to ensure completion. ● Completing projects according to outlined scope and timeline ● Maintain positive business relationships with all stakeholders. ● Maintaining dispatching services according to the client needs. ● Generating Operational & Managerial reports for clients. ● Forecasting for clients in order to create better operational services. ● Responding to client needs in a timely manner to exploit desired results. ● Functioning in accordance with organizational policies. ● Training new Agents to apply their skills on customer handling & problem solving. ● Respond to questions and concerns about service and escalate issues appropriately. ● Consistently improving customer satisfaction through expert resolution of conflicts, issues and concerns. ● Corresponding with clients & customers on their inquiries. ● Working efficiently and effectively by operating through the organization to build better client age & relationships. Show less

Lahore, Punjab, Pakistan

Answers inquiries on behalf of the companies or businesses. Responsibility to provide quality instructions or responses to be able to resolve the issue.