Stefan Mateescu Email & Phone Number

Bucharest, Romania

- Reporting to the head of Voice and Video, this role is responsible for the day-to-day support of the company’s unified communications estate. - Reactively investigate and resolve faults related to the UC platforms and associated servicescomponents (Ribbon SBCs, Operator Connect, CTalk Contact Centre, Verba Compliance Recording, Datadog Monitoring, Pexip.

Washington, United States

* Work with the Microsoft Learning team to develop exam content for role-based certifications.* Work as a Subject Matter Expert(SME), Item writer(IR) and Technical Reviewer(TR).* Collaborate with the Content development team to develop the Objective Domains for role-based certifications.

Bucharest, Romania

- Primarily responsible with Microsoft Teams projects- Migration, design, implementation and administration of a Microsoft Teams Telephony solution- Handle wide variety of inquiries within a hybrid Teams/Skype for Business environment, ranging from general use cases to complex Direct Routing (Sonus & Audiocodes Session Border Controllers) / Conferencing /.

Bucharest, Romania

- Deliver technical and business solution to customers regarding Microsoft Teams including Voice and Video features, collaboration, and call quality.- Document and share technical best practices and insights with the internal teams.- Manage and guide a set of Office 365 customers and partners throughout their onboarding process.- Engage with customers and.

Valencia, Spain

Unified Communications Administrator's scope of work:- Manage Skype for Business and Microsoft Teams Tenants- Implement and manage Microsoft Teams Direct Routing- Support, maintain and optimize the deployed Microsoft Skype for Business On-premises,Hybrid and Online infrastructures / Microsoft Teams, including integration with anxillary systems such as.

Bucharest, Romania

• UC Support Engineer plays a key role in team’s success by understanding and addressing complex technical issues related to the customer infrastructure for the assigned project.Key Accountabilities:
• Incident, problem, change, capacity, configuration, release & asset/ inventory management for UC Equipment in scope
• Analyze and tune performance of strategic network infrastructure. Use protocol analyzer to troubleshoot and verify proper operation of complex configurations/applications.
• Troubleshoot end to end connectivity problems with various groups
• IT Security and IT Service Continuity for the managed infrastructure
• Acknowledge and take appropriate action on tickets (investigation, diagnose, updates and resolution)

Bucharest, Romania

• Provide and operate Vodafone’s latest technology services of unified communications / voice over IP solutions for global enterprise customers. Ensure high availability and optimal performance of all aspects of.
• Monitoring and troubleshooting of incidents for multiple services.
• Testing and reporting service availability.
• Platforms: Cisco Unified Communcation Solution – (Call manager, Unity, CUPS, CUBE, Cisco UCDM), ACME SBCs, Cisco and Juniper routers.
• Services: Vodafone One Net Global Enterprise Solution, Vodafone Roaming Services.
• Investigate and solve all technical issues received from Service Desk and Monitoring department in a specific ticketing tool (Remedy).

Bucharest, Romania

Job objective:Detect, record and solve or follow-up end-to-end fixed services recovery in order to fulfill contractual SLA and ORO's quality standards.Receive, assess, solve or follow-up resolution for the complaints related to fixed data services accordingly with the defined SLAs.Activities:Technical support for Internet, VPN, leased lines, PABX, VoIP, 3G.

Bucharest, Romania

• Job Purpose:Provide expertise for telco/packet (BSS/NSS/Data/VAS/Transmissions) networks monitoring and follow-up 24/7Responsibilities:
• EVR (Event Report) creation and follow-up upon monitoring systems like events raising
• Escalation procedure implementation and follow up inside and outside Orange Romania
• Follow up and analyze the QOS indicators related to telco/packet domain targeting quality improvements and service availability
• Supervision OSS (Operations Support Systems) suppliers relation management and if is the case operating the NMC(Network Management Center) integrated supervision system
• Technology limited-impact operating on OSS upon support teams request to speed fault isolation;

Bucharest, Romania

The company had about 30-40 employees. SYSWARE SYSTEMS INTEGRATION SRL was set up in January 1999, as a result of the expansion strategy in the Balkans of its parent company, ALTEC Group of Companies, one of the leaders of the Greek IT and Telecommunications market. In order to be able to provide the best response to the more and more increasing demands of.

Master'S Degree, It&C Security Master - Cyber Security Master

Information Security, Bucharest University of Economic Studies https://ism.ase.ro/

Bachelor'S Degree, Telephony And Data Communications

Faculty of Electronics, Telecommunications and Information Technology

High School Diploma, Computer Science