Andrei Matei Email & Phone Number

Austin, TX, US

Austin, Texas, US

Austin, Texas, US

• Sr. Leader at the world's largest Platform as a Service for WordPress solutions, powering 8% of the Internet each day. I am focused on driving results to meet WP Engine's business expectations, with a global SE.
• Ensure monthly revenue targets are reached by providing resources for the SE team to be successful. Result: All 2022 & 2023 SE team goals were met.
• Focused on increasing team efficiency: 19% improvement in closed won revenue from 2022 to 2023 with a 15% reduction in staff.
• Created staffing and budgetary models, metrics tracking, and optimized our team structure with continuous KPI reporting for the executive team.
• Assisted with coaching, mentoring, and career development paths for 14 sales engineers and 2 SE managers.
• Cross-functional work with Support, Onboarding, Marketing, Product, Engineering, Security, Legal, and Technical Writing teams.Awards:★ Award of Excellence at WP Engine -10 Years of Service

Austin, Texas, US

• Participated in key strategic decisions as part of the sales leadership team to maximize SE success and team involvement cross-functionally.
• Partnered with Learning and Development team to assist with technical training for Sales reps to increase deal close rates / technical accuracy.
• Leader of SE "Voice of the Customer" initiative for Product management with a continual feedback mechanism.
• Close collaboration with Support, Onboarding, Marketing, Product, Engineering, Security, Legal teams.

Austin, Texas, US

• Senior most technical expert on team with a focus on complex enterprise customer configurations.
• Provided training, coaching, and mentorship of new SEs and Sales reps.
• Subject matter expert for Security, Infrastructure, and Platform.
• Continual partnership with Product and Marketing to ensure customer needs are met with new product development initiatives.

Austin, Texas, US

• Conducted customer discovery, product design, and end-to-end product lifestyle management running 2 platform Engineering teams.
• Responsible for creating WP Engine's first High Availability AWS-powered clustered solution, our largest Premium Dedicated Plans, Dynamic Web Scaling, and early Global Edge Security prototypes.
• Built and maintained detailed roadmaps for executive leaders and provided bi-weekly status updates on team progress.
• Close partnership with Product Marketing on technical content creation and delivery, and internal training.

Austin, Texas, US

• Grew team by 3x and assisted with the SE staffing expansion into EMEA and APAC.
• Closed $6.3M in ARR with a focus on the Enterprise customer segment.
• Delivered weekly sales technical training sessions on new products and features to increase close-won rates and reduce deal cycle time.
• Worked closely with Product and Marketing to correctly articulate the technical benefits of the WP Engine platform to customers.

Austin, Texas, US

• First SE hired at WP Engine, focused on Enterprise segment growth.
• Functioned as Technical Marketing resource prior to the inception of an official Product Marketing team.
• Worked with Engineering to create first cross-geo, Hot-Standby solutions.
• Authored WP Engine's first White papers on Security and TCO and assisted Marketing with website transformation, content creation, webinars.Awards:★ Supercharged Award Winner (Customer Inspired) - Most coveted award at.

• AppFog, a leading startup in the Platform-as-a-Service space, developed the most flexible (multi-cloud & polyglot) solutions available on the market. Architected on Cloud Foundry, AppFog was responsible for the largest.
• Owning all incoming AF Public Cloud (Developer) sales opportunities
• Conducting technical fit qualification and consultation for all Enterprise sales engagements
• Leading technical demonstrations in strategic on-site customer meetings
• Managing all RFI/RFP work for top Enterprise prospects
• Analyzing and reporting on sales trends and market pulse for product and marketing teams

Houston, Texas, US

• HP Cloud Services, often described as a start-up within the world's largest IT company, is focused on building a robust and scalable Openstack-based Public Cloud. As the first SE to join the group, I assisted the team.
• Conducted Analyst & Press technical briefings on a global scale
• Delivered in-depth demonstration and consultation to Enterprise customers
• Supported SMB and Enterprise Sales teams with Private Beta sales engagements
• Developed customer-facing demonstration videos used by HPCS leadership
• Functioned as stand-in Social Media Manger, growing social media reach by 400% in 7 mo.

San Antonio, Texas, US

• Assisted Rackspace sales teams to meet and exceed internal sales targets and win business in the Enterprise and SMB Cloud space. Functioned as the primary global Rackspace POC for Sales and Support regarding Cloud.
• Architected complex Cloud solutions on-site and remotely for customers with a special focus on security, scalability, automation, and business continuity.
• Authored Rackspace Whitepaper: Architecting High Availability Linux Environments Within the Cloud
• Developed and delivered weekly customer webinars on Rackspace Cloud products. Largest webinar: 600+ concurrent attendees.
• Leveraged proficiency in selling RackConnect (Cloud & Dedicated) solutions to win business with larger Enterprise customers.
• Conducted regular and on-going technical training for Rackspace Cloud SMB Sales, Enterprise Sales, and SE teams both in the US and UK. Topics included: HA Configuration Best Practices, DB Architectures in the Cloud.

San Antonio, Texas, US

• Functioned as company-wide Sales and Support POC for Cloud product knowledge, architectural fit discussions, pre-sales consultation.
• Designed, built, and supported the Rackspace Cloud SME Network consisting of over 30 knowledge experts.
• Developed and administered detailed Cloud SME training curriculum through a self-created ongoing education initiative.
• Created and maintained internal documentation portal which turned into the definitive resource for Cloud information internally at Rackspace. 10,000 hits/mo on avg. internally.

San Antonio, Texas, US

• Reported to Senior VP of Customer Care while functioning as company-wide POC for Account Management Strategy.
• Founded first non-value-added-work initiative for AMs at Rackspace with a detailed focus on process cycle time reduction.
• Designed cross-functional automation solutions with an avg. 200%+ reduction in cycle time.
• Acted as central gatekeeper for all AM process definitions, documentation, and technical training materials.Awards: ★ 2nd time Fanatical Jacket Winner, Q1 ’09

San Antonio, Texas, US

• Supported top 50 largest accounts in product segment with specific focus on proactivity and technical consultation.
• Worked hand-in-hand with Business Development Consultants to grow account bases with customer needs.
• Mentoring Linux Account Managers through weekly technical training sessions.Awards: ★ Racker of the Quarter, Q2 ’08

San Antonio, Texas, US

• Managed $3.5 Million yearly account base of over 250 customers with consistently high customer satisfaction levels.
• Created and maintained internal AM knowledge portal consisting of 250+ documents, prefabs, processes, and procedures. Portal garnered over a 98% adoption rate by AMs internally in the organization.
• Assisted in the creation of AM Level II and Level III internal testing curriculum.Awards: ★ Fanatical Jacket, Q1 ‘07★ Racker of the Quarter, Q1 ‘07

• Undertook numerous and diverse responsibilities on a small team in an emerging Internet Security start-up firm.
• Created complete organizational marketing plan, including corporate identity branding, data sheets, technical whitepapers, website content, and customer promotions. Solely responsible for content creation and design of.
• Restructured and managed XRamp SSL Reseller program. As Program Manager, provided technical, billing, and sales support to over 100 channel partners.
• Provided direct solutions for Tier-3 customer technical support issues including Apache/IIS/Webstar/cPanel SSL installations, HTTP/HTTPS/DNS configuration, and education on security best-practices.
• Authored and tailored varied content including Press Releases, Certificate of Practice Statements, Subscriber Agreements, and Partner Contracts.

• Developed and maintained complete managed shared SMB hosting solution.
• Provided web and database hosting, secure POP/SMTP/IMAP/Webmail email access, advanced spam prevention, secure remote backup, blog, photo gallery, and calendaring services.
• Managed end-to-end business processes including sales, configuration automation, customer billing, disaster recovery planning, and customer technical consultation/support.

• Founded and managed Central Texas-based Information Technology firm. Provided complete line of comprehensive solutions to client base of 100+ SMB customers.
• Reduced clients’ yearly IT spend by 40% on average, through the design and administration of networks with special attention to ROI, TCO, and existing resource optimization.
• Specialized in deploying and managing efficient, cross-platform Linux/FreeBSD, Windows, and OS X environments with a focus on up-time, process efficiency, and seamless resource interoperability.
• Modernized retail store transaction processing systems and inventory management workflows through customized point-of-sale system installations. Cut clients’ overstock by 50% on average.
• Audited and strengthened network security configuration through firewall and IDS/IPS deployment, Linux/BSD-based server hardening, on-going patch management, and proactive virus/malware prevention. Result: Zero data.
• Developed corporate websites and branding to assist customers in increasing visibility and profitability with target audiences.

• Designed and maintained company web presence and product databases
• Managed complete network migrations during store re-locations
• Performed point-of-sale system design, implementation, and training
• Increased customer base and sales revenue by 15% year-over-year as product specialist

B.B.A, Information Systems

Electrical Engineering