Matej Morn Email & Phone Number

Milan, Lombardy, Italy

Medvode

Medvode

As a board member of Cultural Association Godba Medvode I was in charge of Finances

Ljubljana, Slovenia

- As a Product Manager I am covering: Electric tools, Digital Marketing, Fleet Management, Hilti ON!Track, After Market Services- Annual plan for each product group (Sales goals, marketing activities, customer platform development)- Identification of new business opportunities for product groups- Business analysis- Achieving sales goals by product group- Product training

Medvode

- Business development- Key account management- Sales management- Marketing management- Digital Marketing- Market and customer needs analysis- Ecommerce development- Stock management- Procurement

Ljubljana

- Coordination of dealer network development- Standardization- Aftersales business development- Coordination of aftersales marketing campaigns- Supervision of homologation processes- Dealer network support

Preparation and control over type approvals (homologations) in Adria regionRegular Maintenance pricingDealer developmentCoordination of Aftersales campaignsCoordination and control over security/service recallsCustomer satisfactionCoordination of obtaining European certificates for spare partsPreparation of service configuratorCooperation and implementation of technical training (service intervals, homologation, prices of services)Preparation of maintenance campaignsHelp at resolving complaintsHelp at resolving warranties

2014-2015Preparation of type approvals (homologation) in Adria regionPreparation of service configuratorPreparation of warranty statementsCoordination of supplying of owner's manualsTranslation of owner's manualsCoordination of supplying of warranty bookletsPreparation of security/service recallsCustomer satisfaction2012-2014Preparation of students payrolls in service departmentAssistance in service department

Ljubljana

Preparation and control over type approvals (homologations) in Adria regionRegular Maintenance pricingCoordination and control over security/service recallsCustomer satisfactionCoordination of obtaining European certificates for vehicles spare partsCoordination of supplying spare parts, which comes with a delayCoordination of "Volvo Assistance" serviceDevelopment of service configuratorPreparation of maintenance campaignsHelp at resolving complaintsHelp at resolving warranties

Ljubljana

Preparation of type approvals (homologation) in Adria regionCoordination of "Volvo Assistance" serviceDevelopment of service configuratorCoordination of supplying of owner's manualsTranslation of owner's manualsCoordination of supplying of warranty bookletsPreparation of security/service recallsCustomer satisfaction

Bachelor'S Degree, Sales & Digital Marketing, 9/10

Digital Marketing Entrepreneurship Business Management

Bachelor Of Science (B.Sc.), Mechanical Engineering

Organization of manufacturing plants Cost of workplace, KPI's, profit margin Quality in manufacturing process Operation of engines.

High School Degree, Mathematics