Financial Account Car LoanInbound and Outbound Calls

Manage staff schedulesData entryUpdate patient filesMaintain accurate and up-to-date records of prospect interactions and scheduled appointments.Confirm appointments with nurses, midwifes and caregivers and provide them with necessary pre-meeting information.Follow up with prospects to ensure attendance at scheduled appointments and gather feedback post-appointment.Software Applications: Vonage I-message Messenger

Offered customer advice and assistance, paying attention to special needs or wants.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Answered a constant flow of customer calls with minimal wait times.Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Reported abnormal findings or changes in physical, mental and emotional conditions to RN.Worked alongside experienced nursing professionals to learn new procedures.Updated patient charts with data such as medications to keep records current and support accurate treatments.Evaluated patient histories, complaints and current symptoms.Educated family members and caregivers on patient care instructions.Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.Communicated with healthcare team members to plan, implement and enhance treatment strategies.Monitored patient reactions after administering medications and IV therapies.

Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.Equipped patients with assistance required for basic care.Documented vital signs and health history for patients in clinic and hospital environments.Sanitized, restocked and organized exam rooms and medical equipment.Assisted patients with basic care needsPrevented illness by education public on healthy practices to stop disease.Educated community members about environmentally-related health issues.Assessed and responded to individual and community health education needs.Visited homes, assessing patient and family needs.Coordinated work groups and outreach activities.Wrote summaries, reports and other correspondence regarding community outreach efforts.Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.Communicated with healthcare team members to plan, implement and enhance treatment strategies.Evaluated patient histories, complaints and current symptoms.Educated family members and caregivers on patient care instructions.Updated patient charts with data such as medications to keep records current and support accurate treatments.