I'm a dynamic and tech-savvy professional specialized in sales roles, honing exceptional communication abilities and a customer-focused mindset. Well-versed in leveraging AI technologies to enhance productivity and drive creative solutions. Actively experimenting with cutting-edge AI tools and staying up-to-date with industry advances. Innate leadership skills complemented by a collaborative approach and talent for active listening. Adept at quickly understanding complex challenges and formulating innovative ideas to achieve objectives. Passionate about the AI industry and eager to contribute skills in client relations, problem-solving, and applying emerging AI tools within a leading organization.
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Enterprise Account ManagerKaseyaAntioquia, Colombia -
Account ExecutiveClientswing Jul 2024 - PresentUnited StatesAs an Account Executive at ClientSwing, I'm at the forefront of our sales efforts, connecting with home-service businesses across various industries. My primary responsibility is engaging potential clients, demonstrating our AI-powered growth hacking technology, and securing deals that help local businesses dominate their markets. I use advanced CRM and integrated dialer systems to manage leads and conduct outreach. Key tasks include making persuasive cold calls, scheduling demos, and converting prospects into satisfied clients. Success in this role requires a tech-savvy approach, strong communication skills, and the ability to clearly articulate the value of our automated solutions to business owners looking to enhance their online presence and local market share. -
Business Development RepresentativeTrue Bdc Oct 2023 - Jun 2024Miami, Florida, United StatesAs a dedicated full-time remote employee, I effectively performed daily outreach to USA based customers in active pursuit of a new vehicle. My role encompassed dual responsibilities as an Appointment Scheduler and Business Development Representative for over 20 automotive dealerships. I facilitated translations for prospective clients if needed, bridging communication gaps in a dynamic, cross-cultural environment and booked meeting times for test drives and auto purchases. This multifaceted position demonstrated my ability to manage appointment setting seamlessly, deliver exceptional customer experiences, resolve issues, and utilize advanced AI tools to enhance CRM management. My commitment to excellence consistently ensured high customer satisfaction and dealership success. -
Business Development RepresentativeWorldwide Bdc Feb 2023 - Oct 2023United StatesSuccessfully managed customer interactions across the United States using diverse CRM systems and AI tools to maximize conversion rates, consistently exceeding monthly appointment targets. Built strong rapport with customers, maintained accurate records, and served as a pilar for sales associates to drive their professional growth to the next level. -
Appointment SetterThe Chad Carroll Group Sep 2022 - Feb 2023United StatesAs a dedicated Cold Call Sales Agent in the Real Estate industry, I honed my ability to quickly build rapport with prospective clients through cold calls, leveraging exceptional communication skills and a high active listening capacity. I scheduled appraisal meetings efficiently, managed sales funnels to create opportunities, and developed strategies to enhance appointment-setting effectiveness. My resilient attitude and winner mentality enabled me to handle a high volume of rejection while consistently meeting performance quotas. This role has equipped me with valuable experience in client interactions, time management, and remote work dynamics, making me a strong candidate for future opportunities in sales and client relations. -
Customer Service RepresentativeGrow Rpm Jan 2022 - Sep 2022United StatesExcelled as a Remote Customer Service Agent at Grow RPM, providing exceptional support to policyholders. Demonstrated an extraordinary ability to de-escalate distressed customer situations with empathy and composure. Leveraged persuasive skills to convert cancellations into retention opportunities through tailored solutions. Maximized revenue by cross-selling/upselling additional services. Recognized as top performer for achieving high customer satisfaction while ensuring compliance. The company shut down due to bankruptcy.
Frequently Asked Questions about Mateo Castro
What company does Mateo Castro work for?
Mateo Castro works for Kaseya
What is Mateo Castro's role at the current company?
Mateo Castro's current role is Enterprise Account Manager.
Who are Mateo Castro's colleagues?
Mateo Castro's colleagues are Sheeba Khan, Johnny Osorio, Nicole Barry, Remi Taylor, Andrew Archino, Anthony Abello, Ulisses Courel.
Not the Mateo Castro you were looking for?
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Mateo Castro
Desarrollador Fullstack Jr | Javascript | Java | Html | Css | Mysql | Github | React.JsAntioquia, Colombia -
1 +573192XXXXXX
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2umd.edu, urosario.edu.co
1 +130199XXXXX
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