Ashley Mateo Email & Phone Number

Boston, Massachusetts, United States

Greater Boston

I ran my spiritual life + biz coaching business, 𝑪𝒍𝒂𝒊𝒎 𝒀𝒐𝒖𝒓 𝑴𝒂𝒈𝒊𝒄 since 2019 which fuels my passion however, towards the end of 2021 I decided to shift and use the professional and creative skills I've learned over the years to support you in running your business.

Greater Boston Area

Greater Boston Area

● Organized quarterly User Group Meetings and annual Content Conference (ConCon) for Mass.gov users● Utilized Jira and EazyBI to run reports to analyze team workload and optimize workflowLiaised between Deputy Chief Digital Officer and Massachusetts Digital Service managers and teammates● Managed department-wide recurring planning and development meetings

Quincy, Massachusetts

● Completed over 15 advanced data multi-product projects with Broadband, VoIP, MPLS, and Managed Services● Lead weekly conference calls with customers to discuss overall project progress and ease customer concerns● Delegated essential tasks to project team to allow the project to complete within customer timeline

Quincy, Massachusetts

● Improved customer satisfaction by maintaining project tracker for customer location status updates● Trained new teammates on telecommunications industry and product specific processes● Provided support for new teammates running small scale projects

Quincy, Massachusetts

● Managed and completed small to mid-sized multi-product projects● Assisted senior project managers in over 15 large scale multi-product project rollouts● Coordinated with internal teams to create advanced data product orders

Amherst, Massachusetts

Worked with a team of full time and student workers to give the best service possible at Franklin Dining Common. While there is continuous team work, I work independently at any station I get assigned to. Through extensive experience with different station from making smoothies to making unique deli sandwiches to our customers, I always give the best quality products.

Stoughton, Massachusetts

During my internship at Isaac's, I shadowed domestic and international department managers which exposed me to the moving industry. I under went International Logistics Coordination training along side full time associates in the company. Under supervision, I interacted with agents and began coordinating moves outside of the United States. I prepared bill of lading and other necessary documents prior to moving customers as well as reviewing post-move documents to ensure industry standards… Show more During my internship at Isaac's, I shadowed domestic and international department managers which exposed me to the moving industry. I under went International Logistics Coordination training along side full time associates in the company. Under supervision, I interacted with agents and began coordinating moves outside of the United States. I prepared bill of lading and other necessary documents prior to moving customers as well as reviewing post-move documents to ensure industry standards were followed. Show less

Braintree, Massachusetts

At Victoria's Secret I worked as a Sales Associate and Cashier where I drove overall sales by providing quality customer service. I ensured high store appearance standards through meticulous care in stocking and merchandising shelves and racks.

Braintree, Massachusetts

Pizzeria Regina's was my first job and I demonstrated constant care and attention to all customers. Within a few months of working at Regina's I was given the duty to train new employees in cashier responsibilities such as using our POS system, delivering curbside to-go orders, and taking telephone transactions.

Bachelor Of Business Administration (B.B.A.), Operations And Information Management, Overall Gpa: 3.33, Major Gpa: 3.47

Activities and Societies: Isenberg Operations & Information Club

Bachelor Of Arts (B.A.), Psychology, Major Gpa: 3.44

Activities and Societies: UMass Belly Dance Club

Summer Session In Asian Studies

I studied abroad at Sophia University in Tokyo, Japan during Summer 2013 where I learned basic Japanese language and Japanese Popular.