(Vice President in charge of Seminars & Conferences)

• Conducting product trainings in Polish and German that meet the standards of the client’s leading German logistics company • Managing and leading the team• Providing numerous and regular coachings to improve soft skills of the project team members• Championing the company’s values through collaborative, team-oriented leadership and inspirational behaviour• Overseeing the performance of the team and detecting the substantial needs of each agent• Developing plans to achieve the daily as well as the monthly targets and presenting them to the client’s company management• Providing monthly feedbacks to each agent• Improving the team’s productivity and efficiency level