As a Product Manager at Neon, I lead the management of platforms for internal and external users, focusing on understanding their needs and pain points. I conduct discovery research to generate insights that drive valuable solutions.I collaborate with stakeholders and multidisciplinary squads to ensure project success. Using tools like Figma, I create screens and prototypes that enhance user experience.I lead a squad of developers, managing the backlog, developing roadmaps, and crafting user stories and tasks. I provide detailed specifications for product requirements, ensuring alignment with expectations.As the product owner, I make data-driven decisions, analyze performance metrics, and monitor product evolution to achieve our objectives. My data-oriented approach and problem-solving mindset drive innovation and deliver meaningful results for users and the company.

Leading an internal product creation squad, coordinating and overseeing product development projects from conception to launch, including defining requirements, user experience design, and collaborating with technical teams for implementation. Additionally, conducting market research to identify opportunities and understand customer needs, analyzing the positioning of competing products. Data analysis is crucial for making informed decisions. Effective communication with internal and external stakeholders, including development teams, senior management, and customers, as well as working collaboratively with cross-functional teams such as designers, developers, marketing, and sales, ensuring alignment of product objectives with roadmap prioritization and impact.

As a Continuous Improvement Analyst, I focus on process optimization and the implementation of Lean and Six Sigma methodologies to increase efficiency and reduce waste. Additionally, I analyze user journeys within applications to enhance customer experience, improve efficiency, and reduce contact rates. I have experience in data analysis, process mapping, and developing innovative solutions to complex problems.

As a Business Analyst, I serve as a crucial link between customer needs and business solutions, ensuring that problems are understood and effectively resolved. My primary responsibility is to deeply understand customer demands, identify opportunities for process improvement, and propose solutions that enhance the customer experience while adding value to the organization.