Responsible of the governance of PT Sales Controls for Latin America;Driving improvements to Sales Controls topics, as well as risk assessment analysis;Coordination of controls and processes, monitoring and seeking improvements with auditors and staff;Responsible for increase awareness of internal audit by promoting regional training and preparation and other internal legal authorities/functions;Collaboration and performance in reviewing sales operations audit topics with regional leaders;Focal point of contact for Sales Controls;Responsible for coordinating the payment conditions differentiation process for the Latin American region;Support with Smart Governance and Business Excellence themes at different levels.

 Development of new business opportunities with existing and prospective clients, contributing to significant revenue growth. Demonstrated exceptional leadership in leading projects with the product for T3 and T2 clients, ensuring customization to meet their specific needs and requirements. Conducted successful sales negotiations with diverse customers, resulting in increased sales of company products. Actively involved in all IT projects at ADATA as a key user of SAP SD, with a focus on the SAP and MasterSAF systems, contributing to the development and testing of scenarios for ADATA Actively engaged in continuous improvement of the sales process and related areas, identifying issues, and implementing solutions and automations to reduce lead time, minimize human errors, and strengthen overall process robustness. Demonstrated extensive knowledge of Brazilian tax law and NFe (Nota Fiscal eletrônica) operations, ensuring compliance and smooth operations within the regulatory framework. Expertise of Brazilian legislation and tax frameworks, including Basic Production Process (PPB), Informatic Law (PADIS), and Manaus Free Trade Zone (ZFM), to ensure compliance and maximize tax benefits for the organization. Conducted monthly pricing analysis with comprehensive global reports, providing valuable insights for informed pricing strategies and enhancing overall profitability. Responsible for analyzing, compiling, and presenting data in strategic meetings, enabling informed decision-making, and driving successful outcomes. Provided effective mentorship to sales operations analysts, optimizing their understanding of the sales process, and enhancing overall operational efficiency.

 Provided direct support to the Sales Director, contributing to the smooth functioning of the sales department and overall business operations. Acted as a key user of SAP SD and CRM, playing a crucial role in system design, testing, and process improvement, ensuring streamlined operations and enhanced efficiency. Coordinated internally across departments and externally with stakeholders to effectively meet customer demands, fostering strong interdepartmental and client relationships. Developed innovative solutions and analyzed sales processes for different customers, enhancing overall sales performance and customer satisfaction. Generated comprehensive weekly and monthly sales reports for top management, providing valuable insights for informed decision-making and strategic planning. Led the implementation of a new sales process project, identifying bottlenecks and failures, resulting in a 50% reduction in lead time and a significant decrease in lost business/sales.

 Consolidation of monthly results for Trucks and Buses Units Sales and Parts Sales; Direct support to FUSO Managing Director; Monthly Analysis of main Latin American markets as Chile, Peru, Colombia, Central American and Caribbean; Preparation of Fleet / Special prices / Spot deal letters to the markets; Supporting the control of Bonus Program Achievement Internal and External monthly; Monthly Analysis from the Revenue of each country in Latin America, comparing the results with the Target Agreements; Preparation of reports for FUSO Business Unit in Japan and India with Production Order, Group Sales and Parts Order Intake with the analysis of the comparison between Actuals vs Target Agreement; Consolidation and Analysis of Warranty data for Buses and Trucks; Warranty report prepared for each Latin America country; Analysis of all Campaigns considering current achievement status and pending units of each market; Monthly report of target achievements for each market and Market Manager; Preparation of campaign notification letter for markets including critical campaigns, units affected and pending realization; Daily follow-up with markets and suppliers on parts tracking; Consolidation and analysis of vehicles and parts backorder; Direct contact with Customers in all Latin America countries and with Business Units in Japan and India.

 Analysis of Anatel protocols and providing solutions according to priorities; Participation and organization of corporative events defining the correct signal and coverage according the customer demand; Preparation of reports considering the analysis and follow-up of the operations failures on the field; Meetings with Anatel to input the main complaints from customers.