As Head of Platform, I strategically manage Data, Cloud/SRE, Security, IT Support, and PaaS areas/teams, focusing on aligning these areas with company objectives, driving innovation, developing people, and improving operational efficiency. In addition, I'm in charge of people management, driving the development of the team members and product management, ensuring we are always doing the right thing for our clients.Key Results/Projects:- Led Internal Developer Platform initiative (Increasing velocity and developer experience).- Led FinOps initiative, reducing 65% of expenses in the staging environment and 13% in EC2 use at production.- Led observability platform implementation using Grafana stack (Reducing Datadog expenses by 57%).- Led SAAS licenses control (Saving about 300k/year).- Data, Security, and Platform team foundation (15 positions total).- Led Data Platform implementation on AWS (data governance and ML included).- Led Security policies, phishing campaigns, and vulnerability management implementation.- EKS (former CleanCloud) Score 900 - starting from 650.- Overall Security Vulnerabilities reduced by about 54% (critical by about 76%).- eNPS poll score = 75 (September 2023).- People Management (career development, 1:1, promotions, and salaries).- KPIS/KRs definition and follow-up.

As a Senior Tech Manager, I was tasked with the main objective of building the data area from the ground up. I hired and led a team of skilled engineers, created cohesive teams, defined a comprehensive roadmap, and streamlined processes to ensure optimal efficiency. One of the primary responsibilities of this area is to provide a robust data platform that enables the democratization of data use across the organization. To achieve this, I have overseen the development of four subareas: Data Platform, Data Governance, Data Intelligence, and R&D, each responsible for a specific aspect of the data pipeline.Key Results/Projects:- Data team foundation (11 positions total).- Led Data Platform implementation on AWS (data governance and ML included).- People Management (career development, 1:1, promotions, and salaries).- KPIS/KRs definition and follow-up.

As a Software Engineer Manager, I managed projects and people. As project manager, my primary responsibility was to keep the product on track while evolving it technically and accomplishing business objectives. As a people manager, my fundamental commitment was to build a team and develop them.Key Results/Projects:- Led SMS Team increase (12 positions total).- Led legacy system Java version upgrade (>= 8).- Led legacy system strangling.- Led monolith-to-microservices migration.- JMS to Kafka Migration.- Platform improvement to support 1.5B monthly messages.- Platform Integration (billing and so).- People Management (career development, 1:1, promotions, and salaries).- KPIS/KRs definition and follow-up.

As Tech Lead, my primary responsibility was to guarantee always the best approach to solve technical problems. I worked on the most significant company product, SMS, which was responsible for sending 1.5B messages monthly. During this time, we improved the team's maturity, implemented better processes, and improved the platform's architecture.

As a software engineer, I Worked on the SMS team, helping to support millions of messages monthly. We've improved the platform to handle even more messages sustainably. To do that, we delivered new, sturdy, and high-availability services, allowing a transparent and controlled integration between them.

I taught relational database classes using MySQL and MySQL Workbench.

At Nuvemshop, I had an important role in the monolith-to-microservice migration project. I worked with PHP(Laravel), Scala, MySQL, microservices, and AWS on that opportunity. The biggest challenge was to migrate the services while we kept thousands of e-commerce online.

I was responsible for all systems related to financial transactions, payments, charges, bills, invoices, definition, and implementation of the architecture and modeling of services critical to the business.Key Results/Projects:- Launch of the PhalconPHP framework in the company. First Brazilian company to provide Phalcon on shared hosting.- SMS integration on the IVR tool, reducing contact rate.- Improvement of the negotiation process system. An increase in recovered values through task automation and better negotiation control.- Implementing billing tools allows the company to have traceability and control over charges, service costs, and payments.- Integration with credit card systems and processing of bank slips.

Development, management, and launching of the company's e-commerce. The online store was developed using EMID's platform. Payment integrations using Pagamento Digital and PagSeguro. Social integration with Facebook and Twitter.Projects- Shoes e-commerce website and integrationsResponsibilities- Stock, Products, Logistic and Customers management- Development of integration tools among e-commerce, social media and other software of the companyImportant results- Launching of the e-commerce- Social media integration- Payment methods integration- Integration with the company's ERP and CRM

Customers support via chat, ticket, and telephone. Responsible for tests and assistance in software implantation.Projects- ERP EligoResponsibilities- Chat, ticket and phone support- Support of system implantation and activation- Help, when necessary, to development in Java- Tests of new versions and bugfixImportant results- System implantation at Titanium company- SLA increase- FAQ improvement and consequently reduction of support requests- Quality improvement of new versions and fixes published

Customers support via chat, ticket, and telephone. Member of Anti-fraud team, acting on preventing of POS's thefts.Responsibilities- Chat, ticket and phone support- Anti-fraud monitoringImportant results- Reduction of the number of POS stolen