Mateus Luz Email & Phone Number

Ukraine

Process orders from International VIP customers via chat, phone, and email.Support campaigns to engage customers, drive revenue, and gather feedback.Proficient in Google Suite, JIRA, and Element for streamlined processes.Provide expert consultation on technical and financial aspects.Handle escalations and collect feedback for continuous improvement.Collaborate with teams to report issues and enhance products.

Remote

Currently assisting customers with inquiries and promptly resolving issues to ensure a positive experience.Effectively communicating via phone, email, and chat to address concerns and provide timely assistance.Actively identifying and addressing customer needs, contributing to improved satisfaction and loyalty.Collaborating with teams to address complex issues and enhance service delivery.Maintaining accurate records and consistently receiving positive feedback for outstanding… Show more Currently assisting customers with inquiries and promptly resolving issues to ensure a positive experience.Effectively communicating via phone, email, and chat to address concerns and provide timely assistance.Actively identifying and addressing customer needs, contributing to improved satisfaction and loyalty.Collaborating with teams to address complex issues and enhance service delivery.Maintaining accurate records and consistently receiving positive feedback for outstanding service. Show less

Experienced bilingual Customer Service Specialist offering exceptional support in Portuguese - English. Diligently stays updated with workflows and utilizes proficient working tools.Capable of troubleshooting and executing technical steps to resolve customer issues efficiently.Skilled in effectively communicating with customers, addressing inquiries, and delivering personalized solutions.Committed to consistently delivering outstanding service, exceeding customer expectations… Show more Experienced bilingual Customer Service Specialist offering exceptional support in Portuguese - English. Diligently stays updated with workflows and utilizes proficient working tools.Capable of troubleshooting and executing technical steps to resolve customer issues efficiently.Skilled in effectively communicating with customers, addressing inquiries, and delivering personalized solutions.Committed to consistently delivering outstanding service, exceeding customer expectations, and fostering satisfaction. Show less

Proficient in managing customer inquiries across multiple channels such as tickets, chat, and calls.Skilled in active listening, problem-solving, and providing personalized solutions.Proficient in troubleshooting technical issues across hardware and software platforms.Skilled in utilizing diagnostic tools to identify and resolve technical problems efficiently.Committed to delivering exemplary service, exceeding customer expectations, and fostering satisfaction.

Experienced Real Estate Rental Agent with a proven track record in property leasing and customer service. Skilled in negotiating lease agreements. Dedicated to providing exceptional service to both property owners and tenants, ensuring a smooth and successful rental experience.

Itapetininga, São Paulo, Brasil

Skilled on certificate preparation, public powers of attorney, minutes, certificate issuance, documents, and file control document identification. Committed to providing exceptional service and maintaining the highest level of professionalism in assisting clients with their notary needs.

Itapetininga, São Paulo, Brasil

Dedicated intern at São Paulo Public Prosecutor's Office, providing legal support and conducting research. Continuously seeking to enhance skills and gain practical knowledge in the field of law and suppport.

Itapetininga E Região, Brasil

Experienced specialist in resolving civil and consumer complaints, organizing register office operations, and handling administrative procedures. Skilled in addressing issues related to banking and financial services. Committed to providing exceptional service and effective solutions.