Mateus Maranho Email & Phone Number

Overall accountability and responsibility for Program Management Office domains: scope, time, quality, change, communication, risk, customer facing, procurement and integration.Governing and resolving risks as well as the most complex issues effecting program delivery across the different content disciplines (e.g., SW development, SW Testing, Infrastructure for SW development programs or other corporate domains in other cases).Ensuring an effective and engaged multi-disciplinary project team, usually without direct authority, by providing ongoing guidance and mentorship. Ensuring the delivery of program results in full.Responsible for the overall project communication plan and managing relationships with project stakeholders and customers.

Lima, Peru

Working at Telefonica Peru customer site responsible for complex application release life cycle process in a huge transformation project. Also performing the customer face interaction for Project milestones & CRs delivery in a E2E flow from first phase of testing till Production rollout by managing all project environments and their stability of deliverables.• Responsible for managing complex application release processes and large-scale transformation projects.• Building and maintaining package, delivery plans, procedures and managing continued improvements, tools, and procedures.• Successful implementation of new work methodologies.• Managing all project environments and their stability of deliverables: SWP, CRs and HFs, technical and functional release notes, and installation kit.

São Paulo, Brasil

Work at AMX NET customer site leading onsite & offshore O2A team (6 people) over different countries in order to guarantee the SLA of ticket handling for stuck orders.

São Carlos, São Paulo

Continuity of previous role, now with more experience on Oracle platform and Amdocs tools.Worked for different projects over different customers like Telefonica Argentina and AMX NET.

São Paulo, Brasil

Creation, configuration and support of DB environments related to development, tests, homologation and production of full stack telco solutions, over Oracle platform using Unix CLI and Amdocs GUI tool for DB management (TIGER).Constant alignment and handover of activities along teams in Israel and Índia.Traveled to Israel for on the job training of TIM Fiber's project Productions DB creation/installation at Amdocs Raanana office.

Master Of Business Administration - Mba, Business Administration And Management, General

System Analysis, Information Technology