Mateus Marsola Email & Phone Number

São Paulo

- Facilitation and coordination of Zoom meetings (companies and investors);- Technical support for participants' demands;- Bilingual meetings (English and Spanish);

Santos, São Paulo, Brazil

- Masterminded highly successful digital strategies for various platforms to attract customer engagement;- Administered marketing calendar and posted new content to coincide with new product and service releases;- Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success;- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.

Manila, Philippines

- Led the migration team from the Purchasing Department of Brazil to the new office in the Philippines;- Reviewed proposals, qualified vendors and recommended optimal suppliers;- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability;- Led procurement team by training staff and overseeing purchasing decisions.

Manila, Philippines

- Established a plan to help create a more efficient payment structure;- Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports;- Process invoices according to the procedures established by the accounts payable team in Brazil;- Kept vendor files accurate and up-to-date to expedite payment processing.

Manila, Philippines

- Produce high quality Due Diligence reports involving English and Spanish/Portuguese research and analysis;- Oversee the operations of a business or organization as they relate to regulatory and legal compliance;- Minimize risks by reviewing its advertising, product or service communications, personnel policies, notices and disclosures for compliance.

Fernando De Noronha, Pernambuco, Brazil

- Keep the accounts in balance, generating daily reports to check the totals;- Up-to-date customer accounts with additional room rates, including use of the minibar and room service bills;- Accounts and records documented throughout the shift to meet all requirements;- Manage daily, weekly and monthly reports to close the day and meet objectives.

Guarujá, São Paulo, Brasil

- Keep the accounts in balance, generating daily reports to check the totals;- Up-to-date customer accounts with additional room rates, including use of the minibar and room service bills;- Accounts and records documented throughout the shift to meet all requirements;- Manage daily, weekly and monthly reports to close the day and meet objectives.

São Paulo E Região, Brasil

- Developed process improvements and long-term business strategies through analysis of customer feedback;- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings;- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness;- Strengthened quality controls to enhance revenue and control downtime.