I'm Mateus, a Systems Analysis and Development graduate with extensive experience in technical support and development. My career includes customer support, computer maintenance and management of operating systems, both Windows and Linux.I have solid skills in programming and data analysis, using Python and JavaScript, and have experience with SQL and databases. My work includes Help Desk support, troubleshooting and customer service, always looking for effective and fast solutions.I also specialize in IT infrastructure, with knowledge of operating systems and Microsoft Office tools. My training and experience allow me to combine technical knowledge with analytical skills to offer high-quality technical support and contribute to the optimization of IT processes.I am always looking for new challenges and opportunities to apply and expand my skills in a collaborative and innovative environment.