Mateus Medina Email & Phone Number

Bregenz, Vorarlberg, Austria

• Responsible for overseeing and managing business and operational processes in collaboration with third-party logistics (3PL) providers.• Organizing sessions with business managers to discuss organizational business objectives• Systematically evaluating the efficiency and costs associated with current business processes• Identifying specific areas within existing processes that require enhancement• Addressing and refining newly instituted processes through systematic troubleshooting• Revising and modernizing process and procedure policies to align with contemporary organizational needs• Continuously analyzing business processes in compliance with industry regulations• Crafting and delivering presentations on comprehensive reports detailing process improvement initiatives• Providing oversight in the seamless execution of recently developed business processes• Coordinating with external contractors for effective project management

Nuremberg, Bavaria, Germany

• Responsible for the supervision and effective management of shipping operations.• Export Process Supervision and Management• Primary Contact for Customs• Effectively manage relationships with suppliers

Altdorf, Bavaria, Germany

• Order verification and order processing, including managing delivery schedules• Tracking delivery dates• Generating order confirmations and pro forma invoices and forwarding them to customers• Managing the delivery backlog list and resolving delays with production• Communication with customers through customer-specific online systems• Initiating picking and delivery processes• Creating complete shipping/export documents, including all customs documents and certificates• Managing proof of delivery, export accompanying documents, and exit permits for the customer base• Assisting the accounting department with payment arrears by contacting customers• Generating commission statements• Creating Long-term supplier's declarations• Checking and releasing invoices• Supporting the field sales team with customer information• Managing commercial aspects of complaints• Maintaining master data in the ERP system (cross-reference numbers, addresses, prices, contacts, etc.)

Wilhermsdorf, Bavaria,Germany

Execution of the entire procurement process for raw materials, auxiliary materials, and operating resources using SAP• Obtaining, verifying, comparing, and evaluating quotes• Creating purchase orders and monitoring delivery dates• Verification and booking of order confirmations• Management of prices and conditions with suppliers, supplier evaluation• Booking of delivery notes• Complaints Management• Material dispositionSales support with SAP• Verification and management of customer orders• Order processing• Coordination of deadlines with production, shipping, and customers• Sales reporting (creating lists and analyses)• After-sales service to assess customer satisfactionCustoms clearance and export• Customs clearance with ATLAS• Implementation of export control• Managing freight services• Managing delivery schedule

Successful participation in German courses ranging from level B1.1 to C1.3 at the Education Center Nuremberg, Nuremberg.Simultaneously, working as a forklift driver / warehouse worker at TNT, Feucht.

Lissabon Und Umgebung, Portugal

• Formulate and execute strategic export approaches to achieve profit maximization and cost minimization• Generate essential export documentation, including invoices, packing lists, and bills of lading• Establish and manage relationships with international partners such as distributors, agents, and vendors• Vigilantly monitor international regulations and compliance requirements to ensure strict adherence• Engage in negotiations for shipping contracts and freight forwarding agreements• Collaborate with customs authorities and other governmental bodies to ensure regulatory compliance• Develop and maintain comprehensive export databases, meticulous records, and detailed reports for operational oversight• Systematically monitor market trends, competitor activities, and customer feedback for strategic planning• Promptly address customer inquiries and complaints, emphasizing commitment to customer satisfaction

Lisboa E Região, Portugal

Supporting import/export process.Invoicing international customers.

Lisboa E Região, Portugal

Responsible for the national invoicing process of the company.Conference and validation of debit notes.Customer contract analysis.

Lisboa E Região, Portugal

Supporting Invoice and Credit Notes process.Supporting Logistics and Route Planning.

Master'S Degree, Bpm - Business Process Management

• Project management • Analysis and design of processes • Strategic Business Process Management • Data management and modeling •.

Bachelor'S Degree, Marketing And Advertising / Marketing E Publicidade

Activities and Societies: • Marketingstrategien • Marktstrategien • Produkt Management • Vertrieb und Verkauf • Konsumentenverhalten •.