• Manage, mentor, and develop a team of 10+ professionals specializing in Property, Casualty, and Professional Lines of Business.• Successfully distribute workload across the team to ensure achievement of desired service level agreements.• Build strong business relationships with stakeholders, fostering effective communication and collaboration.• Attend stakeholder meetings to discuss performance, projects, transitions, and other relevant topics.• Produce monitoring reports and promptly address exception items to maintain operational efficiency.• Resolve data quality issues promptly and accurately, ensuring data integrity and reliability.• Ensure adherence to processes, procedures, and SLAs, consistently meeting or exceeding expectations.• Identify opportunities for process improvement and propose ideas to relevant contacts.• Develop and maintain relationships with AXA XL teams within the immediate office and across branches.• Lead transitions of new processes and effectively manage changes to existing processes

• Provided underwriting, analysis, research, and clerical support.• Administered underwriting processes and maintained transactional systems.• Maintained good relations with brokers and built strong business relationships with stakeholders.• Mentored and developed team members.• Managed workload across the team to ensure desired SLAs were achieved.• Ensured adherence to processes, procedures, and SLAs.• Identified opportunities for process improvement and proposed ideas to relevant contacts.• Developed and maintained relationships with teams within the immediate office and across branches.

• Ensured efficient policy lifecycle support through administrative processes.• Supported Casualty, Property, Professional, and Cyber Business Lines.• Managed processes without supervision and supervised process transitions and improvements.• Provided cross-divisional support and allocated workload.• Maintained relationships with stakeholders and ensured high-quality deliverables.• Read related correspondence and produced monitoring reports.• Handled exception items and resolved data quality issues promptly.• Developed and maintained relationships within the office and across branches.

• Provided administrative support to Onshore Underwriters and Underwriting Assistants.• Accurately entered insurance data into systems and databases.• Interpreted insurance contracts and associated correspondence.• Analyzed and presented insurance contract financial data.• Produced insurance documentation and handled electronic filing of documents.• Developed and maintained relationships within the office and across branches.• Ensured processes, procedures, and SLAs were met.• Continuously improved processes and proposed ideas to relevant contacts.

• Provided comprehensive administrative support to a diverse range of executives.• Efficiently arranged business travel and reconciled expenses.• Managed executives' calendars, ensuring optimal scheduling and coordination.• Collected and meticulously checked data accuracy to create reports and documents.• Maintained databases and registers as needed.• Offered planning and scope management support, assisting staff located in different time zones as a PMO administrator.• Prepared high-quality presentations and internal communications.• Responded to and efficiently distributed incoming communications.• Provided valuable support to new employees, ensuring a smooth onboarding process.

• Successfully achieved monthly sales targets and exceeded key performance indicators (KPIs).• Developed and implemented effective customer relationship management (CRM) strategies, resulting in the growth of client portfolios and increased upselling across categories.• Collaborated with the Marketing and PR department to promote the brand and target personalized needs of clients, including assisting during fashion shows and in-store events.• Played an active role in maintaining high standards of visual displays to preserve a luxurious shopping experience.• Demonstrated a strong sense of belonging and self-motivation, inspiring the team to excel.• Provided training and specific coaching to team members and temporary staff to ensure the maintenance of company standards.• Paid great attention to different promotional tools, such as cross-selling, to maximize sales opportunities.• Organized social activities as a proactive lifestyle ambassador in line with headquarters' directives.• Demonstrated a can-do attitude and a comprehensive knowledge of a wide range of products.• Strictly followed company procedures and policies at all times.• Presented flexibility and dedication to the team and tasks at hand.

• Hosting range of Events in numerous venues across Greater London• Dealing with basic production tasks involving great attention of the audience in TV and radio productions, assisting to number of people from Producers and Managers to Talent involved• Introducing audiences to the content and basic information of the shows and recordings as well as briefing other colleagues on actions required• Ensuring BBC Health & Safety procedures are followed at all times, having to attend Fire Safety, First Aid trainings

• Full-time Sales Associate working in busy environment• Reaching monthly personal sale targets set by Store Managers• Collaborating with PR Team on weekly basis, working with Celebrities and Stylist with ability to multitask and work to deadlines• Demonstrating very good product and brand knowledge, attending all trainings proposed by company and showing proactive attitude towards new innovative marketing tools• Showing interest and taking active part in hosting company’s events• Presenting great commitment to the team and brand

• Supporting Management team organizing day-to-day work of the department providing beverages and lunches from 10 up to 50 meetings per day with sales reaching £7,000 - £15,000 weekly• Setting up conference rooms, recording studios and green rooms across 40 different BBC central London sites• Organizing dinners, banquets and cocktail parties hosting up to 300 guests• Arranging hospitality for senior management, celebrities and VIP’s• Organising busy team (average of five), assigning tasks and motivating individuals to obtain higher performance• Successfully resolving problems and conflicts arising within the team• Review services for live events, facilities and audiences departments to increase customer satisfaction• Providing guidance and training to new and existing staff