Math-Yu Lee Email & Phone Number

Bowie, Maryland, Us

Paris, France, Fr

Program and Project Manager serving across multiple sectors and in various projects and managed services (Cloud Migrations, Cyber Security, Service Now) . > Manage contract financials and budgets > Manage to a statement of work / oversee the contracted scope of work and ensuring that the Service Level Agreements and deliverables are met.> Coordinate with customer leadership to understand how to best deliver the value beyond the description in the SOW> Oversee execution of project plans > Perform day-to-day project management activities> Project reporting to stakeholders internal and external

Bowie, Maryland, Us

International Trade Administration – Program Manager (2021 - 2022)Program management leadership over a large Application Development contract: Application O&M, Multiple platforms (Azure, O365, SharePoint, Salesforce, AWS), modernization/enhancement initiatives.> Strategic leadership ensuring alignment of resources with business requirements. Daily reporting on O&M> Financial management and budgets, negotiating costs and resources. > Weekly reporting on O&M, T&M burn rates, project and program objectives, cost projections and timelines.> Developing quotes and documentation for enhancement initiatives and new task.> Prioritizing tasks with customer and business units, ensuring alignment > Monitoring program and project deliverables, tracking and reporting on risks, timelines, scope, and resource costs.

Bowie, Maryland, Us

Library of Congress contract: Process improvement analysis and consulting on Tier III Team / software packaging processes and workflows. Enhancements put in place around operational reporting, SLA management, customer interactions and best practices in managing and reporting work. Strategic analysis of a Windows 10 20H2 upgrade deployment project resulting in process improvements to address bottlenecks/increased daily deployment rate, dashboard enhancements to improve tracking, and scheduling / communication changes to improve customer experience.

Bowie, Maryland, Us

Contract proposal work and setup of operations after winning a new contract within the NIH, supporting full IT operations for the institute including Windows/Unix systems administration and engineering, network engineering, asset management, Windows/Mac client support, Dell storage support and operations, Oracle/SQL/MySQL database management, and cyber security operations. Recruiting/hiring key personnel, incumbent capture, relationship management/partnership with the prime and other transitional activities.

Bowie, Maryland, Us

Project Management includes all aspects of a multi-task order subcontract relationship with the prime (RCG) including contract task order renewals, negotiation & conflict resolution, recruiting/hiring/retaining/growing personnel, etc. Contract personnel include Service Desk, Desk Side, Asset Management, Data Center Operations and Network Engineering, including lead positions in both secure and unclassified spaces. Data Center leadership role includes operational leadership of a 20-person team including Desktop Engineering, Network, and Systems Operations professionals providing 24x7 support to 2000+ customers including: third level client support, desktop and server administration and patching, group policy administration, configuration management, server monitoring and support in multiple datacenters, Citrix VDI environment configuration and management, Mac client support and administration (JAMF), software demand management, application packaging/testing/deployment, messaging administration and support (O365/On-Prem Exchange/IronPort/Archive), enterprise backup systems, and VMWare.

San Mateo, California, Us

Primary responsibility for all network and Windows infrastructure projects at Legg Mason. Project experience with NetApp, Palo Alto, Router and Switch roll-outs, Office 365, Intune, Office 2016, Windows 7, Windows 10, desktop hardware roll-outs, phone system upgrades, AV and Videoconferencing system implementations and upgrades, SharePoint migrations, & training projects. Also, Co-PM with Corporate Communications and Investor Relations on corporate town halls/webcasts, quarterly investor relations calls, and other corporate events

San Mateo, California, Us

Managed desktop support. Role evolved over time adding responsibilities and oversight for multiple teams. Initially, the Baltimore Campus Support team, expanded oversight responsibilities included Stamford and NY Campus Support, AV and VTC Support, and Technology Deployment Teams. Campus Support teams supported all computers, phones, mobile devices, conference rooms, data centers. AV and VTC support managed all video conference systems, training for video systems, and corporate event support. Technology Deployment team managed enterprise wide software and patch deployments through SCCM for desktop and Citrix computing environments.

San Mateo, California, Us

First and only person at Legg Mason promoted directly to network engineering from the help desk, skipping traditional roles in Campus or Network support positions. Engineering team lead and primary engineer responsibilities for Active Directory and application servers / server builds. Ran NT4.0 retirement project replacing 300 servers. Experience with file/network optimization (Riverbed), large migration projects related to M&A, storage consolidation (migration from traditional file servers to shared network storage appliance - NetApp)

San Mateo, California, Us

Bachelor'S Degree, International Service

Masters Of Science, Information And Telecommunication Systems