Experienced Tour Guide with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Word, Tour Operators, Event Management, Teamwork, and Strategic Planning. Strong operations professional with a ND; Toursim Management focused in Tourism and Travel Services Management from University of Johannesburg.BA:Government, Administration and Development. A strong background around community development and redical transformation of township economy,. An extensive background in change management, strategic team building, effective communication and industrial psychology.Logistics returns, credits, despatch, stock inventory, out bounding, supply chain and planning. Crediting and managing of customer accounts, customer service and client database. Main Functions/ Professional Duties (Credit Coordinator)  Maintaining customer portals  Remittance  Recon  SAP Knowledge, extensive  Investigating invoices and POD________________________________________Main Functions/ Professional Duties (Logistics)  Return and crediting of stock  Generating credits notes  Coordinate with customers for stock query  Outbound and Inbounding, return of warranty stock  Declaration of finished goods and outbound stock collection  Stock Adjustment and replenishment for different storage locations  Invoice and Proof of delivery disputes Debt collection on payment  Supply of credit notes and pricing disputes  Stores inventory and supervision  Management of spare parts and ordering of stock  Customer interaction and validation of warranties  Customer service and liaising with all involved departments Main Functions/ Professional Duties (Change management)  Facilitation of training programs Presentation of change management in organizations  Mentorship and leadership program initiation Team building and strategic organizational structures  Effective communication methods and problem-solving specialists  Managing of staff in problem-solving solutions SALES ADMINISTRATION SPECIALIST Capturing a sales order  SOFIX  Sales order report  Allocation of stock to order  Rectifying incorrect Purchase orders  Invoicing linking to credit notes  Decreasing aging payments and remittance