Michaela Atherley Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

The Head of OA Content Flow leads T&F’s out-sourced editorial office function for open access journals, including design, development and delivery of ambitious OA content flow process improvements across all editorial office tasks, aiming to transform services to authors publishing OA. Day-to-day the Head of OA Workflows is accountable for facilitating fast and efficient flow of submissions through T&F OA titles in line financial targets and KPIs.

London, Greater London, United Kingdom

As Director Workflow Services. I am responsible for improving the operation of products and services that enable the journals publishing process, in a scalable and efficient way.I programme the SN Normalisation project; building extensive knowledge of our journal divisions by facilitating sessions to capture and identify the “job to be done”, and any associated pain points. We analyse these outcomes for risk and industry position, consolidating this to provide data-informed recommendations via well-structured artefacts in support of shared understanding of the problem space to support the engineering of new features for B2B products, external products and internal technical product teams.I chair the Standardisation Advisory Group- engaging in discussion with stakeholders; the application of incoming, agreed (by Editorial Advisory groups, Publishing Boards and Policy groups) policies or changes to how we support our processes, ensuring continued synergy in our goals.I create support teams and oversee the implementation and assessment of products which support specific publishing functions such as: Submission QC, Editorial Board Member (EBM) Recruitment, invitation tools and AI supported manuscript matching, Reviewer finding and operate pilots to test AI that aides in the detection of scientific misconduct and confirming compliance with industry reporting standards. I devise creative solutions that work best and regularly report on each established product / service - setting KPIs at the point of deployment, providing insight into observed changes to BAU and take advantage of opportunities to improve ROI whilst ensuring that efficient demand management processes are initiated to manage, prioritize and deliver requests from various groups with competing and overlapping needs.

London, United Kingdom

As Head of Peer Review I was responsible for delivering a best in class, efficient and rapid, end to end peer review process for the BMC Group journals and for contributing to projects that increase efficiencies around the peer review process for the OA Academic Journals in the group.I was responsible for the performance of assistant editors working on the 65 BMC Series journals within the portfolio, including target setting, monitoring performance against targets, and ensuring the practical implementation of new policies, workflows, processes and systems.By adopting a continuous improvement mind-set and implementing best practice I produced models for levels of service which became the blueprint for wider adoption within the OA journals group.

London, United Kingdom

As an account coordinator (AC) – I guided customers through the implementation of Editorial Manager (EM) and ProduXion Manager (PM), and provided on- going support. Here I demonstrated excellent interpersonal skill and the ability to communicate effectively with a wide range of colleagues and stakeholders.I managed all projects for my assigned clients, such as feature requests and “plug-in” products e.g. CRediT, Rightslink for APCs, ProQuest: Reviewer discovery and eXtyles - as well as assisting in the production of custom reports, addressing any on-going training needs and conducting custom tutorials.I was well placed to inform my team, product management – and a number of clients as to the best use of Aries systems to meet their needs in conjunction with their use of other manuscript systems, publishing platforms and various editorial office models.Example Presentations: “Underused Features”: A feature presentation of configuration options that customers could implement to take advantage of time or cost efficiencies offered by use of Editorial Manager, and “I’ll Handle It”: A feature presentation of the Editorial Manager possibilities for file types, storage, use (within the peer review PDF) and beyond. - European Editorial Manager User Group January 2017

Macmillan Building, Lodnon

This role was created to have responsibility for over 30 staff (NY, Boston, London, China) processing manuscripts for the suite of ~60 journals supported by editorial administration (c.84,000 submissions pa); My role was to ensure that administrative tasks were sufficiently supported across the business, as effectively and efficiently as possible, and provide leadership for the newly formed Editorial Administration Manager team.I developed my team to become critical gatekeepers for internal requests for development – creating requirements documentation for their bespoke version of eJournalPress. My team contained the volume of new requests and worked to present requestors with alternative existing or preferable standard options where possible.I was responsible for writing and implementing policies, procedures and guidelines with the associated governance as well as producing SLAs for the department, periodically measuring performance and the service we provided.

London, United Kingdom

For BMJ I was required to manage the team and system to deliver an ethically sound, efficient and rapid, end to end peer review process for the full suite of journals (society, co-owned and wholly owned).Here I had responsibility for the External Editorial office partners producing SLAs and measuring the performance, producing representative executive reporting.I lead contract negotiations for the online manuscript tracking system, conducted a journal workflow review and partook in the project to transition the journals to Scholar One Manuscripts as the “analyst”.I produced the reporting and lead the process to implement manuscript deposition to PEER as part of BMJs involvement as an STM Member in the PEER Project.Courses Completed: 360 Training – Managing your Operational Results: Performance Management, 360 Training – Coaching for Business Performance, 360 Training– Management Essentials, ALPSP- Effective Journal Editorial Management, ALPSP –Fundamentals of Journals Finance, 3e- Presentation training and Vondel Professional Development - Project management.Presentations: Editorial Office Snapshot – Focus on Ecommerce and subsequent reporting – Scholar One User Conference US (Washington DC) 2012, The Editorial Office interface (with authors and production) – ISMTE Conference 2012. Editorial Reporting – Scholar One Manuscripts User Conference UK 2011, Editorial Triage – ISMTE Conference Oxford 2011

July 2009 – September 2009: Secondment – (Editorial) Database Manager (to cover 2 months Paternity Leave, reporting to Head of Editorial Production)Line management responsibility for 6 Editorial assistants and 5 freelance editorial resources.Facilitated a project as the “Analyst” to transition our online manuscript tracking system from Bench Press to Scholar One Manuscripts.I produced the reporting and lead the process to implement manuscript deposition to PEER as part of BMJs involvement as an STM Member in the PEER Project.Budget management responsibility for our freelance resources.Courses Completed: ALPSP –Fundamentals of Journals Finance.October 2007- January 2010: Manuscript Administrator for the Archives of Diseases in Childhood, Journal of Medical Ethics and Medical Humanities (Published by the BMJ Journals Division): Performing tasks as the Editorial Assistant for up to 5 titles primarily as well as providing absence cover for colleagues, adopting various models of the peer review processes.Responding to author queries, addressing complaints and chasing copy via telephone and email whilst maintaining excellent quality and content control. My tasks also included data entry and interpretation using manuscript and production tracking systems.Whilst serving in this role I enjoyed involvement in an ideas team for the development and testing of “doc2doc” with the BMJ New Product Development team and various other stakeholders within the company. I undertook production editor training and database management training to trouble shoot the manuscript tracking system (Bench Press) on behalf of the team – escalating to the system developers only when needed as well as the application of author corrections and issue checking.