Phillip Matheson Email & Phone Number

Traralgon, Victoria, Australia

Australia

• Cloud Solution Design and Implementation: Designed, implemented, and maintained cloud solutions, primarily using AWS with some exposure to Azure, ensuring scalability, security, and performance.
• Cloud Migrations: Scripted migrations using Python and PowerShell, automating processes as much as possible, and performing migrations overnight and on weekends to minimize downtime.
• Greenfield Environment Deployment: Deployed greenfield environments for new customers, working closely with them to understand requirements, design, and deploy the environment, and providing initial support to ensure.
• Disaster Recovery and Backup: Focused on disaster recovery and backup solutions, especially when performing migrations from on-premise to AWS cloud in order to reduce operational costs and improve scalability.
• Technical Support and Troubleshooting: Provided technical support and troubleshooting for cloud environments, optimizing system performance and minimizing downtime.
• Performance Optimization: Continuously monitored and optimized cloud resources using AWS CloudWatch and CloudTrail, ensuring high performance and cost-efficiency.

Melbourne, Australia

• Establishing DXC Labs: Supported the CTO in establishing DXC Labs and setting up charters in Melbourne, Singapore, and India. Played a key leadership role in the Melbourne team.
• Client Engagement: Worked with clients to help them understand the technology landscape and leverage emerging technologies for strategic advantage.
• Internal Projects: Conducted research and development (R&D) into emerging technologies to inform internal strategies and enhance DXC’s technology capabilities.
• Technology Demonstrations: Demonstrated a wide range of technologies, including AR, VR, AI, IoT, BI, Big Data, Cloud, Serverless, Blockchain, Drone technology, Robotics, Computer Vision, Voice, Chatbots, Machine.
• Focus on Local Markets: Tailored lab activities to focus on technologies relevant to local market interests, ensuring alignment with regional business needs.
• Leadership and Management: Led and mentored a team of innovators and technologists, fostering a culture of creativity and continuous learning.

Melbourne, Australia

• Culture of Innovation: Played a key role in driving and promoting a culture of innovation within the organization, collaborating closely with the Office of the CTO to foster creative thinking and innovative solutions.
• Innovation Demonstrations: Developed and showcased cutting-edge technology demonstrations, including Virtual/Augmented Reality applications, drone technology, computer vision, robotics, and IoT platforms at events such.
• Dashboard Creation: Created comprehensive dashboards for the CTO to track the progress of innovation initiatives using tools such as PowerBI, Tableau, and AWS Quicksight.
• Client Engagement: Engaged with CIOs and senior IT managers to present and discuss emerging technology solutions, building strong relationships and identifying opportunities for digital transformation.
• Prototype Development: Created prototypes for new technologies, ensuring practical application and alignment with client needs and industry trends.
• Cross-functional Collaboration: Worked with various teams across the organization to integrate innovative technologies into client solutions, enhancing overall service offerings and competitive advantage.

Melbourne, Australia

• Bid Management: Provided comprehensive support in managing bids in response to RFPs, ensuring the creation of high-quality proposals that met customer requirements and highlighted the company's value proposition.
• Solution Development: Collaborated with cross-functional teams to develop innovative solutions tailored to client needs, ensuring technical and financial feasibility.
• Project Coordination: Orchestrated the bid process to ensure timely and accurate submission, managing resources and schedules to meet tight deadlines.
• Client Engagement: Engaged with clients to understand their needs and requirements, providing strategic insights and ensuring alignment with proposed solutions.

Melbourne, Australia

• IoT and Mobility Support: Drove the adoption of in-store IoT devices and mobility solutions using AirWatch software, enhancing operational efficiency and real-time data access for store management.
• Mobility Support HUB: Developed and implemented the Mobility Support HUB, a central system supported by AirWatch to manage and optimize the use of mobile devices in stores, significantly improving communication and.
• Digital Transformation: Led digital transformation initiatives for internal and external audits, including food safety, streamlining processes, and ensuring compliance with regulatory standards.
• Key Projects: Played a critical role in major store initiatives such as Ticket Analysis and Ticket Sequencing, resulting in substantial time and cost savings for shelving ticket updates.

Melbourne, Australia

• Asset Management: Managed and tracked IT assets across multiple schools, ensuring accurate records and efficient utilization of resources.
• Deployment & Troubleshooting: Deployed and maintained Raspberry Pi devices for student information dashboards, and kiosks for printing top-up cards, providing on-site troubleshooting and problem-solving.
• System Integration: Ensured seamless integration of cloud-enabled systems with a web interface for updating information on dashboards, enhancing real-time data accessibility.
• Customer Service: Delivered excellent customer service to school staff, addressing technical issues promptly and effectively to minimize disruption to educational activities.

Melbourne, Australia

• IT Auditing & Rollouts: Conducted comprehensive IT audits and managed PC and server rollouts, ensuring smooth and efficient installations and upgrades across multiple sites.
• Network Testing & Troubleshooting: Performed network testing and troubleshooting, resolving connectivity issues and optimizing network performance to ensure reliable operations.
• IT Relocation Logistics: Coordinated the decommissioning and recommissioning of desktop IT equipment for office relocations, ensuring minimal disruption to business operations.

Melbourne, Australia

• Desktop Infrastructure Implementation: Successfully implemented desktop infrastructure for The Olivia Newton-John Cancer Wellness & Research Center, ensuring seamless integration and operation.
• Technical Support: Provided on-site technical support, addressing hardware and software issues promptly to minimize downtime for healthcare professionals and improve patient care.
• System Upgrades: Assisted in upgrading and maintaining IT systems, ensuring they met the required standards for a healthcare environment.

Melbourne, Australia

• Hardware Refresh: Participated in the transition from Windows XP to Windows 7 and managed hardware upgrades for over 500 devices, ensuring minimal downtime and increased efficiency.
• Technical Support & User Training: Provided Level 2 support, resolving technical issues within SLA guidelines, and conducted training sessions to improve staff proficiency with new systems.
• Asset Management & Troubleshooting: Maintained accurate IT asset inventory and effectively diagnosed and resolved hardware, software, and network issues.

Victoria, Australia

Bachelor'S Degree, Bachelor Of Information Technology - Industry Scholarship Program

Certificate Iv In Information Technology (Network And Security), Information Technology

Diploma Of Business, Business/Commerce, General

Diploma Of Laboratory Technology (Pathology Testing), Biology Technician/Biotechnology Laboratory Technician