Matheus Faria Email & Phone Number

Dublin, County Dublin, Ireland

• Managed the events team, assigning activities and overseeing the quality and progress of deliverables.• Planned beverage logistics for summer events in Ireland. To ensure accurate delivery, a thorough analysis of past event sales was conducted to calculate the correct quantities needed for each event.• Organized staff assignments for various areas and functions, from hiring to confirming presence during events.

Dublin, County Dublin, Ireland

• Opened the store and developed strategies to increase customer base and profitability.• Managed conflicts among staff and addressed customer service issues; prepared analytical reports on market trends and customer behavior.• Prepared sales reports and monitored sales to ensure accurate restocking.

Cork, County Cork, Ireland

Provided superior customer service to meet on-site client expectations.Greeted everyone entering the building in a warm, professional, and polite manner.Answered the main phone line and directed calls internally whenever possible; handled inquiries from the general public and others, greeted, and assisted visitors; managed diaries and emails.Organized/scheduled meetings while updating guest information; maintained Excel spreadsheets and other databases.Achievements:Promoted from Night Porter to Day Shift Receptionist due to exceptional performance, problem-solving skills, agility, and effective communication.

Brasil

• Led performance improvement in Environment, Health, and Safety for the operations support team.• Supervised purchasing and inventory management.• Sought profitable growth, productivity, and cost and budget control through cost reduction strategies and continuous improvement.• Managed, trained, and developed direct reports to meet performance goals and company objectives.• Collaborated with superintendents to determine workforce levels and general work schedules to ensure a smooth workflow across the Business Unit.• Reviewed costs, production, safety, and quality on projects to ensure satisfactory progress and that the project met cost, margin, and profit goals.• Conducted work inspections to ensure compliance with specifications, check work progress, and resolve project and contract issues.• Monitored compliance and worked to ensure safety risks were eliminated from the workplace to reduce safety incidents and severity.

Minas Gerais, Brazil

• Provided appropriate, consistent, and timely communication with internal and external stakeholders, including customers, suppliers, warehouses, and carriers, to ensure accurate processing of shipments.• Applied customer service skills to create and maintain relationships with customers, suppliers, and vendors.• Created documentation (dispatch sheets, packing lists, customs invoices) relevant to cargo movement and meeting customer needs.• Managed and updated inventory levels across multiple locations.• Resolved discrepancies in freight invoices as necessary and investigated and resolved freight issues as they arose.

Belo Horizonte, Minas Gerais, Brazil

• Supported the design and development of automotive parts to meet internal customer specifications while also meeting process efficiency, cost, and environmental standards.• Received engineering projects, supported the Automotive Project Engineering team in purchasing parts, and developed new parts on 3D resin machines, ensuring they met technical requirements and forwarding them to the product testing team.• Assisted in drafting technical/scientific documentation and monitoring reports.