Present since the opening and responsible for the general management of the hotel's activities such as recruitment, training and supervision of staff; direct customer management and complaint resolution; Hotel performance monitoring based on financial ratios and customer satisfaction level; prepare financial reports for further analysis by the board of directors; operational management of items such as maintenance, housekeeping and F&B; ensure full operation in accordance with internal policies and local legislation.Also responsible for COVID management, which ensured that the hotel remained open throughout the crisis period of the pandemic.

Entrepreneur and responsible for the management of the day-to-day activities of the business such as financial; commercial; personnel and marketing.Also responsible for leading and coordinating the activities of the business consulting team, HR in immigration, Global Mobility and international transfers (Relocation); lead the preparation and execution of strategic and operational plans for Global Mobility and Relocation; define the specific policies and objectives of the area, coordinating the execution of the respective action plans; identify business opportunities and improve internal procedures in order to make international mobility processes more efficient and less bureaucratic.

International business consultancy for the process of opening a branch of an Italian luxury furniture company in Brazil,being responsible for the market study, brand insertion, analysis of potential Brazilian representatives, costs and economic viability.

Responsible for Human Resources activities in Brazil reporting directly to the US headquarters and working in benefits administration, management of the local employee records on the HRIS and ensure the compliance of mandatory procedures and local policies.Promotion of skills development, motivation, negotiation and leadership, quality of work life programs and organizational climate assessment.Promoção do desenvolvimento de competências, programas de qualidade de vida do trabalho e avaliação do clima organizacional.

Responsible for coordinating the administrative activities for the Legal Superintendence, having worked on its restructuring, developing, implementing and managing operational functions; prepare budgets and reports; coordinate the actions of finance and human resources in the sector and ensure that the systems, controls and reports were adequate.