Matheus Pieta Da Cunha Email & Phone Number

Blumenau, Santa Catarina, Brasil

- Technical support for the Level 1 team, including on-call support for incident resolution outside of business hours;- Proactive management and monitoring of critical incidents, ensuring the availability and performance of systems for strategic clients;- Providing technical and operational support to internal and external clients and suppliers, ensuring compliance with current legislation;- Participation in environment stabilization projects, focusing on performance optimization and reliability;- Leadership and execution of projects for the implementation of new features, performing impact analysis and ensuring on-time delivery;- Analysis, maintenance, and optimization of relational databases, focusing on performance and data integrity;- System integration and execution of queries and tests via API tools such as Postman and Fiddler.

Blumenau, Santa Catarina, Brazil

- Answering calls within Movidesk;-Error analysis;-Collection of logs;-Queries and updates via SQL Database;-Problem solving;-Remote access via TeamViewer, Anydesk;-Telephonic service.-Integration in PostMan

Blumenau, Brazil

- Pharmacy routines through the Tasy Delphi and HTML system;- release of materials and drugs for surgeries;- Assistance in patient care;- Audit of accounts;- Release of materials.

- Assistance in campaigns for internal and external customers;- Creation of arts in Photoshop and Corel;- Photography of internal actions;- Image treatment;- Stock organization.