Management of internship and apprenticeship programs, and responsible for the global stage of employee experience's journey that evaluates the dismissal process.Consolidation of the program pipeline supply methodology, creation of development journeys and corporate governance. Creation of the corporate apprentice program, the industrial leadership internship program and the internship performance cycle.

Management of training projects for Havaianas' stores (owned and franchises) globally, in order to guarantee an unified brand experience across all our channels. Definition of learning paths and journeys by profile, annual training calendar by regional or continent, restructuring of the LMS platform, definition of processes and governance and management of indicators and their technical sheets. Interface with the entire business team and their support areas: operations, expansion and implementation, CRM, omnichannel, category management, brand management, products, innovation, sustainability, among others.

Transversal actions in corporate education: global training reports about corporate BMUs and factories, creation and maintenance of process of training and development, and all training indicators in tools as Excel, Google Sheets and DataStudio. Hiring of suppliers, roll out of our training experiences, manegement of presences, reaction evaluations, training adherence and final results.

Management and execution of corporate governance for training and human development. Administration of the annual corporate training calendar, leadership journeys, educational partners and talent programs. Alignment of policies and projects and management of indicators and the LMS. Production of on-demand learning solutions for in-person facilitation, e-learning (SCORM) or video presentations.

Management and execution of corporate training governance. Administration of the annual corporate training calendar of a holding (5 companies), carrying out analysis and alignment of policies and projects, management of indicators and the LMS. Consultative routines with business areas to produce on-demand learning solutions for in-person facilitation, e-learnings (SCORM) or video presentations.

Development and management of trade marketing operations indicators. Mapping processes, data and creating visualizations and monitoring based on various databases. Management of team assignment and retail KPIs: disruption, adherence to the planogram, visits, sell in, sell out, average ticket, share, share of shelf, point of sale material, perfect store, among others.

Development of end-to-end learning programs for a telecommunications BU. Creation and implementation of learning journeys by profile, annual calendar of actions, restructuring of onboarding processes, technical and behavioral training, and knowledge support journeys.

Human development in hard and soft skills with focus on sales, creating solutions and learning objects and facilitation. Connection of learning with internal marketing, mapping of opportunities and management of indicators.

Management of the bank's financial contract retention processes: receiving requests to create or change contracts, management of leads, service flow for them, handling and generation of proposals, formalizations and notifications to customers.

Management of the sales team for educational agreements (preschool, elementary school, high school, technical education, degree, graduate, master's degree and PHD). Management of entry, retention and enrollment evasion targets. Interface with the internal commercial team and institutions, students and educational regulatory bodies.

Sales back office managing service flows, lead bases and strategies for attracting customers for the educational segment, considering the levels of preschool, elementary school, high school, technical education, degree, graduate, master's degree and PHD.