Mathew Adams Email and Phone Number

- Created PowerPoint training decks, printable guides made with Microsoft Word featuring custom visual assets with Adobe.- Provide virtual facilitation presentations, draft correspondence, take notes and create summaries to be presented back to the researchers. - Drafted and developed online outreach policy and procedures, considering the policies and conditions of the digital platforms available, including best practices. - Consultations with another organization with expertise on providing online outreach. - Co-lead grant application working group to create a province wide harm reduction initiatives provide harm reduction supplies outside of traditional places with collaboration of eight Ontario AIDS service organizations and the working group composed of academic researchers, front line workers, doctors, and peers from the community. - Create, establish, and coordinate Tea 2 Go, MAX’s harm reduction dispensing program that dispenses supplies to vulnerable community members, either by pick-up, mail, or delivery.- Provide education around 2SLGBTQIA+ substance use to healthcare workers, community members and other stakeholders, including presentations, webinars, FAQs, pamphlets.- Onboard, recruit and train Tea 2 Go volunteers and delivery drivers.- Evaluate all harm reduction programs, identify gaps in access, and develop promotional strategies to increase uptake in priority populations.- Partnered with the Gay Mens Sexual Health Alliance (GMSH), Sandy Hill Community Health Centre, the Brave Corp and other organizations on new projects and interventions to expand project reach and uptake.- Created a webpage for harm reduction resources, treatment and recovery programs, support groups for 2SLGBTQIA+ folks who consume, shelter and 311 transportation information.

As Digital Media Manager my duties include:- Building new elements to the Living Colour Tattoo Studio website.- Updating specials, schedule, pages and other information as changes are made by the business.- Monitoring traffic looking for trends and how the audience interacts with the websites.- Starting new initiatives, building forms and procedures for booking appointments.- Building more interactivity into the website.- Assisting and creating social media roll-outs to encourage follower growth with contests, interactive tools and building a social media schedule.

I currently work as the Body Piercer at Living Colour Tattoo Studio. I am a contractor, and work as part of the shop.My duties as the body piercer includes:- Provided piercing services including jewelry changes and custom ordering jewelry.- Developed a sales tracker using Excel to monitor trends and forecast sales.- Used social media as a digital portfolio and for advertising services and promotions.- Working with the City of Ottawa Health Board to ensure compliance with all safety precautions.- Self directed learning, training and growing as part of the business to stay on top of new trends, techniques and aftercare practices.

As the Front Desk Receptionist, my duties included:-Booking, changing and cancelling appointments through 10to8.-Cash/Debit/Credit transactions through a cash register.-End of day reports and closing the cash.-Answering phones, emails and in person questions about tattooing, piercing and aftercare.-Cleaning public areas as well as biohazard areas.-Social media advertising such as Instagram and Facebook for the shop.-Coordinating with the tattoo artists in order to provide the best possible customer service for clients.

Working as the Summer Outreach Worker, my role was to support MAX Ottawa during the busy summer Pride season, working at community events and spreading MAX's message of health and wellness for guys into guys, both cis and trans, in the Ottawa region.My duties during this contract were:- Organizing the Capital Pride programming for MAX Ottawa, including designing the Pride parade float and march, planning a signature event including music, performers, food and drink, and activities, and doing outreach at Pride events in the areas surrounding Ottawa.- Created a two-page brochure to disseminate MAX's 3 year strategy, to be given out over Pride.- Assisted with social media posts promoting MAX and community events.- General office duties, chairing meetings, taking minutes and aided other staff where possible.- Oversaw volunteer events preparing materials for Pride and float construction.- Some training in Harm Reduction, including safer partying, safer sex and community holistic health and well-being.The link below shows the 2 page brochure I made as well as the promotional video I participated in.

Assistant Store Manager with a focus on Merchandising. I was resposible for:-Overseeing window visuals including mannequins, decals, signage and products.-Updates and changes to collections.-Signage and marketing for all departments.-Staffing and scheduling the visual team.-Planning moves, changes, and campaigns within the store.-Working with the mall on advertising and promotions.-Overseeing incoming shipment and back of house organization.-Analyzing sales figures and reports and making merchandising adjustments accordingly.

As a Front Desk Agent I was responsible for:-Cash/debit/credit transactions on a POS, including selling products and up-selling.-Smart serve certified and served alcohol at the bar.-Stocked shelves and processed inventory.-Cleaning of the public areas and private rooms.-Multi-tasked customer service, cleaning, laundry answering phones and light administration duties.-Assisted with scheduling, hiring and training for new staff.-Organized special events and promotions, including online advertising.-Assisted with administrative duties including end of day and end of month, as well as creating Excel files to monitor business trends.

· Planning merchandising moves according to the style guide standards.· Responsible for store opening and store closing duties, as scheduled.· Sales figure analysis and planning merchandise placement to optimize sell-through.· Training and development of staff in various job functions to promote efficiency.· Processing of coin orders, bank deposits and balancing cash registers.· Providing customer service training to associates by leading by example.

- Planning merchandising moves to the style guide's standards.- Leading a team and holding managers accountable for their work centers.- Thinking creatively to drive sales by increasing traffic, conversion and average transaction.- Training and coaching managers and staff members on selling and loss prevention behaviors.- Analyzing reports and reacting to changing trends while changing merchandising approaches to increase sell through.

-Assists in planning merchandising moves.-Leads the Merchandising Specialists with weekly shipments.-Assists with flexing decisions, training of Merchandising Specialists and Logistic Sellebrities.-Compiling, and interpreting reports and planning changes to drive business based on the results.-Planning product moves, visuals and mannequins for events.

-Hired and trained associates.-Did follow up and in the moment coaching.-Leading by example with selling behaviors and customer service. -Organized volunteer and charity activities.-Spearheaded employee recognition programs.

-Oversaw incoming shipments.-Executing moves and visuals.-Leading on the sales floor.-Partnering with Assistant Store Manager of Merchandising to make flexing decisions.

-Provided customer service.-Measured and pinned garments on customers.-Executed alterations including hems, side seams, replacing zippers and buttons, repairing lining and sewing patches.-Proficient knowledge of industrial sewing machines and surgers.