✔Developed strong relationships with the customer to understand their needs, anticipate obstacles to success, and advocate internally on their behalf✔Established and maintained relationships with customers, managers, and employees enabling enhanced communication around all staffing activities.✔Continued providing direct customer support efforts as the Senior Program Analyst providing strategic planning and portfolio management ►Supports and assists the SETA Program Manager in the daily management of contractual obligations and resources►Collaborates with customer leadership for new, and ongoing projects and products►Develops and executes short and long term resource plans►Reviews and selects qualified candidates to fill contracted positions; coordinates placement of personnel within multiple staff groups within the customers organization►Ensures the smooth and adequate flow of information amongst the teams►Responsible for the leadership and management of teams in support of customer projects►Coordinates work efforts and reviews of work performed in support of program needs►Supervises and mentors team to overall company and customer objectives; assesses staff performance and provides mentorship and guidance

✔Manages a portfolio of 73 information technology modernization projects valued at over $406M in various phases of project lifecycle; provides strategic guidance to the Product Manager on execution of current and future projects supporting a variety of globally positioned stakeholders✔Manages a diverse team of 12 professionals, in a continuously evolving administrative and operational environment, that provide immediate solutions to various challenges in support of Army acquisitions for Installation Information Infrastructure Modernization projects within the U.S. Army’s Pacific, Europe and Southwest Asia areas of operations✔Developed an Integrated Program Portfolio Schedule, which captures the high-level view of all current and proposed projects to support strategic planning and analysis.►Serve as the Senior Program Analyst & Program Management Directorate Lead, directing and managing project and portfolio analysis, development and review of program management documents, and programmatic and administrative support to the Product Manager, Deputy Product Manager, support and theater directors►Plan and conduct analysis, documents and illustrates procedures, develops and refines internal processes and policies and recommends improvements in support of program, project and organizational change management for effective improvement and efficiency of work operations ►Ensure accurate and timely project, portfolio and programmatic information is available to leadership; develop program briefings for higher headquarters and external stakeholders; prepares responses for ad hoc and recurring reports►Prepare program reviews evaluating risk, opportunity, cost, schedule and performance of program efforts and industry partner project execution

✔Managed a portfolio comprised of 43 projects valued at over $743 million in various phases of project lifecycle; providing strategic guidance to the Product Manager to execute current and out year support to a variety of globally positioned stakeholders✔Managed a diverse team of 5 professionals that provided immediate solutions to various challenges in a dynamic administrative and operational environment in support of Army acquisitions for Installation Information Infrastructure Modernization Projects within the U.S. Army’s Pacific, Europe and Southwest Asia Areas of Operations✔Developed a comprehensive organizational Project Management Life Cycle (PMLC) process for managing projects from start to finish; Provides ongoing training and direction for customer wide execution✔Drove the requirements generation for the development of a program management supportive SharePoint environment; implementing change management protocol to oversee design and execution of SharePoint automated capabilities►Serve as the Senior Program Analyst & Program Support and Operations Lead directing and managing project and portfolio analysis, development and review of program management documents, and programmatic and administrative support to the Product Manager, Deputy Product Manager, support and theater directors►Plan and conduct analysis, document and illustrate procedures, develop and refine internal processes and policies and recommends improvements in support of program, project and organizational change management for effective improvement and efficiency of work operations ►Ensure accurate and timely project, portfolio and programmatic information is available to leadership; develops program briefings for higher headquarters and external stakeholders; prepares responses for ad hoc and recurring reports►Prepare program reviews evaluating risk, opportunity, cost, schedule and performance of program efforts and industry partner project execution

✔Served as the Site lead for Fort Belvoir, monitoring teams of 5 to 20 employees. Single point of contact for information dissemination between employees and corporate leadership. Coordinated efforts with other site leads.✔Monitored, analyzed and reported on a portfolio of 25 Information Technology Life Cycle Replacement and Infrastructure Modernization projects valued at over $500 million in various phases of the acquisition life cycle✔Developed comprehensive briefs and reports for the Product Manager and other leadership elements to appraise stakeholders and customers of project status✔Contributed to the Organizational Change Management Integrated Product Team as the Process Improvement SME charged with researching and developing efficient organizational processes and policy improvements, forms and templates, and the formulating the Program Office Work Breakdown Structure.✔Developed organizational policies to comply with standing regulations or provide leadership, administrative and programmatic solutions►Provide Program Management and Operations support to Installation Information Infrastructure Modernization Projects within the U.S. Army’s Pacific Area of Operations►Serve as a central hub for communications involving the Pacific Theater, coordinates activities and responsibilities, and collects and disseminates information and documents with satellite offices in Korea and Hawaii►Support long range program planning and program reviews evaluating cost, schedule and performance of industry partner project execution►Coordinate with contracting, operations, and logistics elements at Fort Belvoir to identify and resolve problems and ensure efforts are synchronized with the Korea and Hawaii offices►Develop Program Office policy and procedural materials for dissemination to field level components

✔Site lead for Fort Belvoir, monitoring teams of 5 to 20 employees. Single point of contact for information dissemination between employees and Project Management. Coordinated efforts with other site leads.✔Monitored, analyzed and reported on a portfolio of 25 Information Technology Life Cycle Replacement and Infrastructure Modernization projects valued at over $500 million in various phases of the acquisition life cycle✔Developed comprehensive briefs and reports for the Product Manager and other leadership elements to appraise stakeholders and customers of project status✔Developed a comprehensive task management tracker for Fort Belvoir, Hawaii and Korea staff to ensure tasks were followed through to completion increasing the efficiency of the program ✔Refined organizational policies to comply with standing regulations or provide leadership, administrative and programmatic solutions►Provide Program Management and Operations support to Installation Information Infrastructure Modernization Projects within the U.S. Army’s Pacific Area of Operations►Serve as a central hub for communications involving the Pacific Theater, coordinates activities and responsibilities, and collects and disseminates information and documents with satellite offices in Korea and Hawaii►Coordinate with contracting, operations, and logistics elements at Fort Belvoir to identify and resolve problems and ensure efforts are synchronized with the Korea and Hawaii offices►Ensure program documents are kept up to date to ensure information is readily available►Develop Program Office policy and procedural materials for dissemination to field level components►Responsible for coordinating staffing actions, and the tracking of all SACO suspenses, internal task management, personnel accountability, calendar management, and discrepancy identification

✔Drafted policy and procedural materials for dissemination to field or operating level components✔Offered guidance and recommendations on every day and extraordinary administrative tasks and requirements while constantly and effectively streamlining office procedures✔Developed PowerPoint presentations for delivery to senior Army Leadership ✔Developed SharePoint workspace for individual projects and instituted its use by all team members✔Managed permission sets for various levels of personnel to guard against leakage of sensitive documents✔Member of a tiger team to evaluate and develop a streamlined document generation and routing process►Provide administrative support and coordination for SETA contracts supporting the U.S. Army's Program Executive Office for Enterprise Information Systems (PEO-EIS)►Work directly with Integrated Product Team consultants on and off job sites to develop and prepare recurring deliverables►Create and maintain physical and virtual filing methods to maintain historical records►Identify discrepancies in reporting procedures and implemented corrective measures►Monitor the calendars of all Project Manager's and the CEO to synchronize appointments and schedule events internally and with customers►Coordinate required facilities, personnel and materials for corporate, program and charitable events

13 years of diverse experiences in garrison and abroad providing various Marine Corps units with unparallelled administrative and operational support.

✔Deployed to Iraq (2007) and Afghanistan (2009) in support of contingency operations✔Instituted streamlined reporting processes for personnel record data entry and maintenance✔Instituted the standardized electronic file system for administrative files, increased the efficiency of file storage and access; further implemented electronic filing systems in the combat theater saving critical office space, enabled a more cohesive records management system for garrison and deployed units which saved essential cargo space for transporting files around and out of theater, and reduced the man-hours necessary to integrate files after returning to the U.S.✔Managed a diversified team of subject matter experts, coordinating and synchronizing efforts✔Coordinated the administrative requirements to successfully migrate an additional 112 personnel and their records and the proper stop and start of special duty pays►Organizational facilitator of all administrative and human resource actions responsible for all matters pertaining to personnel administration for over 600 personnel to include pay, orders, separations, service record maintenance, unit diary reporting, files, directives, correspondence, career planning and counseling, and the government travel card program.► Adviser to the commander and staff for implementation, execution, maintenance of policy and procedures► Responsible for the welfare, mentoring, training, conduct and discipline of teams of 5 to 12► Track and report statuses on wounded Marines released from the combat theater through multiple hospitals until their return to the U. S.► Coordinate task assignment with subordinate offices; ensure timely response and submission of required reports ► Report critical events; compile data on personnel and equipment under strict time constraints► Ensure compliance with all laws, regulations and orders

✔Developed streamlined reporting processes for personnel record data entry and maintenance, reduced redundancy and increased accuracy and effectiveness✔Developed a standardized electronic file system for all files, increased the efficiency of file storage and access✔Developed user-friendly databases and spreadsheets; enhanced administrative and recruiting efforts, increased accuracy of complex calculations and safeguarded sensitive information✔Implemented the use of the Defense Travel System at all substations, developed training material and trained over 100 personnel in the successful use of the system, increased system effectiveness and streamlined travel order process three months sooner than required✔Ensured a constant state of office compliance and readiness; resulted in the passing of administrative inspections with zero discrepancies or findings►Organizational facilitator of all administrative and human resource actions responsible for all matters pertaining to personnel administration within the Recruiting Station for 125 personnel to include pay, orders, separations, service record maintenance, unit diary reporting, files, directives, correspondence, career planning and counseling, and the government travel card program.►Adviser to the commander and staff for implementation, execution, maintenance of policy and procedures►Coordinate task assignment with subordinate or satellite offices; ensure timely response and submission of required reports ►Report critical events; compile data on personnel and equipment under strict time constraints►Ensure compliance with all laws, regulations and orders

✔Developed and implemented a system which automated the recruiting quick-lead program through the collection, sorting, and dissemination of candidate contact information; resulted in the delivery of information to recruiters 10 days sooner than previous systems and increased the accuracy of routine reporting. The overall effectiveness of the program delivered 20% of the stations monthly contracts when previous systems generated less than the required 12% and was recommended by leadership for implementation throughout the Marine Corps.✔Simplified a myriad of tedious manual processes; implemented solutions in Microsoft Access and Excel which automated tasks, effectively increased the accuracy and efficiency of the station’s reporting on recruiting, logistical and administrative efforts and reduced man-hours and resources►Monitor, analyze and report on the recruiting efforts of 14 substations, generate statistical information to support long range planning, enhanced training and effectiveness of the unit►Perform data-entry and record maintenance for applicants and new hires►Manage the priority prospect card program, ensuring prompt delivery of candidate contact information to recruiters in a timely manner

✔Coordinated and managed the consolidation of personnel, records and workload from 4 units toa centralized location the while maintaining current operational tempo and ensured all requiredpersonnel, documentation and unit diary actions were carried out on or ahead of schedule✔Developed and implemented a system of tracking and notifying Marines of impending end ofactive service dates including the tracking of required documents, status and✔Developed standardized scheduling and project management✔Implemented a myriad of new or improved processes to ensure all required or necessary unitdiary reports were entered into the Marine Corps Total Force System prior to generation ofdischarge paperwork began; ensuring all pay, entitlements and personnel record entries were upto date and valid✔Developed, implemented and managed electronic processes and procedures to create forms anddocuments, track the status of retirement requests and development of separation packages►Ensured a constant state of office compliance and readiness; resulted in the passing ofadministrative and physical inspections with zero discrepancies or findings►Directed, advised, and trained a team of 12 personnel engaged in providing militaryseparation services in procedures pertaining to file and records management, report anddocument generation, pay and entitlement requirements, unit diary reporting, database management and schedule maintenance►Organizational Adviser and Facilitator of all separation and retirement actions for over 1800 personnelAdvised Commanding Officers and staff on status of separation packages, retirement requests and separation related timelines and attrition statistics related to units’ personnel ►Coordinated and managed the data entry requirements for unit diary updating of electronic personnel records and pay systems►Developed tracking databases to record and report the status of requests and packages to theindividual document level