Mathew Cook Email and Phone Number

Developer and Innovation Leader:-Developed and deployed various automation tools used to mitigate time and resources spent on various labor intensive processes (using a combination of VBA and web development)-Developed and deployed tools utilized for data reporting and visualization (VBA, SQL)-Developed and deployed custom CRM application to faciliate information aggregation from various data sources, providing a means of documenting essential data points in a relatable data model for tracking and reporting (HTML5, CSS3, Javascript, PHP, SQL, and KnockoutJS)-Provided input and consultation on enterprise level projects related to data architecture, management, and curation using a range of tools from UML/ERD modeling and diagrams to concrete data samples-Performed various levels of data manipulation, analysis, and management as well as infrastructural development (DBA, SQL, MySQL, MS SQL Server) in support of department applications and broader organizational project needsLeadership and Program Management:-Developed the localized work breakdown structure in support of a region wide physician engagement and adoption initiative contributing to the successful implementation of Epic (EHR/EMR) across 7 hospitals-Developed and deployed countless project plans/work breakdown structures supporting various department initiatives - geared toward establishing feasible timelines and measures of accountability-Developed and provided consultation on departmental goals and strategic initiatives used to sustain current department operations, with a focus on scalability and adaptability-Direct management of the Informatics Program Office (staffing models, production measurement, growth and development)-Developed and provided consultation on cost/benefit analysis pertaining to the use and procurement of various applications in support of department growth objectives and the undertaking of department projects and initiatives (ROI and feasibility assessments)

Directed the following operational units:-Underwriting Support for Workers’ Compensation Division (2 supervisors, 2 leads, 20 associates) -Call Center (1 manager, 1 supervisor, 8 associates)-Facilities across 5 sites (1 facilities manager)Managed budget for Operations Department – controlled costs of labor, supplies, and cost of doing business expenses in support of the target combined ratioOversaw the development and growth of employees of all levels within the department, including the creation and delivery of performance reviews/balanced scorecards, targeted skill development plans, and general performance management (career advancement and disciplinary, respectively)Provided compliance oversight for Workers’ Compensation DivisionEstablished and managed vendor contacts and contracts to ensure highest value and best rates for services renderedDeveloped database reporting tools for departmental statistical reporting , metrics gathering and monitoring - applied to the achievement of Service Level Agreements and unit goals, as well as production volume trending and labor/staff modeling (SQL, VBA, HTML, Javascript)Technical liaison and consultant for operations and underwriting with regard to systems development, testing, and deployment (SQL, VBA)Lead in special projects development team for rapid small application development, testing, and deployment (SQL, VBA, HTML, Javascript)Project management for various organization-wide initiatives (using traditional project management methodologies and techniques via the PMBOK)