Mathew Givan Email & Phone Number

Hampton, Va

* Manages a team that includes records management, service delivery, and technical support staff, and is a combination of contractors and City staff.

* Assists with IT budget planning.

* Provides management oversight and technology services for a wide variety of city technology functions.

* Analyzes output from complex systems and identify problems/opportunities for improvement.

* Assists with IT expenditures and billing methodologies, especially those that are challenging and associated with customer billed services.

* Uses complex applications (help desk systems, security systems, asset management, network management systems) to identify patterns, problems, system weaknesses/concerns, and prioritize them.

* Assigns staff and takes action with customers at all levels of the organization.

* Works with the Director and other managers to decide policy and program options.

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Interim in this position from November 2015 - March 2016
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Hampton, Va

* Provides highly specialized storage, server, back up, database and computer systems design, planning, and technical support

* Manages and oversees the City's servers, storage, back up, e-mail, active directory and archiving services

* Analyzes and designs storage, back up, archiving and server systems

* Develops and tracks capacity plans, performance plans and service levels

* Oversees hosted and cloud infrastructure services. Responsible for managing vendor contracts, consultants, licenses and services

Virginia Beach, Va

* Management of VMware infrastructure and operations in a 95% virtualized environment, including responsibility for 150+ servers

* Storage management, capacity planning and performance troubleshooting in a 100+ TB Storage Area Network (SAN) environment (EMC)

* Disaster Recovery planning, design, continuous improvements & ongoing readiness (CommVault Simpana 9, EMC RecoverPoint, VMware Site Recovery Manager [SRM] )

* Frequently responsible for defining and supervising the work of technical consultants in order to complete complex IT projects

* Exchange 2010 implementation and management / Email archiving and compliance journaling

* Active Directory and File Server management in an geographically dispersed environment

Norfolk, Va

* Exchange 2007 email system management, troubleshooting training for other system administrators

* Multi-site Active Directory environment management and troubleshooting

* Disaster recovery planning, monitoring and improvements (Symantec Backup Exec)

* Migration from Novell File Services to Windows and Novell GroupWise to Exchange 2007

* Infrastructure patch management and image deployment (Altiris)

* Information Management Officer for a geographically dispersed organization of 350+ soldiers in the Republic of Korea

* Communications section chief in a variety of assignments and locations supervising technical staffs with as many as 13 subordinates

* Technical Instructor – Full time teaching assignment at the U.S. Army Signal Center. Taught a variety of technical subjects and contributed to curriculum development.

* U.S. Army Recruiter – Responsible for all aspects of recruiting activities and community relations within area of responsibility

* Distinguished honor graduate of the Advanced Non-Commissioned Officer Course, U.S. Army Signal Center

Master Of Science (Ms-Itm), Information Technology Management

Graduated summa cum laude Graduate Certicate: Information Security / Assurance and Digital Forensics

Bs-Cis, Computer Information Systems

Graduated magna cum laude