- Founded and developed new team to data analysts focused on ensuring data quality for regulatory healthcare programs.- Developed processes and tools for executing core team functions and ensuring the ability to scale and growing team responsibility 5x and supported revenue 10x - Dove adoption of automation and generative ai to enable scaling, remove room for human error, and enable cross functional impact throughout the organization. - Partnered with development teams and product managers to drive critical product improvements needed to continue growing market share resulting in over 10x revenue growth

- Led the design, implementation, and change management of customer experience programs for fortune 500 companies across multiple sectors including fintech, banking, security, and healthcare. - Led the development through cross-functional leadership of new product capability at Qualtrics to enable entry into and success in the regulatory healthcare sector and facilitate over $10M in directly related revenue growth.- Implemented new project management techniques to improve efficiency and drive scale.

- Manage and implement a versatile training curriculum platform for 27 submarine crews with 150+ sailors each- Develop and ensure the execution of highly complex week-long training and certification scenarios utilizing PMI project management techniques- Instruct command teams, junior officers, and enlisted sailors in submarine tactics, strategic and operational planning, and team dynamics

Assistant Operations Officer, USS ALEXANDRIA (Nov 15 – Jun 17)- Developed and managed complex and highly dynamic at-sea and in-port schedules, balancing multiple competing priorities including training, maintenance, human resources, and mission tasking- Planned and monitored the execution of high priority missions while at sea utilizing project management processes similar to the PMI process- Led and mentored nine junior officers through qualifications, program and project management, and team leadership- Authored and presented deployment accomplishments report and presentation to senior Navy leadershipInformation Systems Cybersecurity Manager, USS ALEXANDRIA (Jul 14 – Jun 17) - Ensured compliance with complex and dynamic IT systems and cybersecurity policies; directly advised commanding officer on cybersecurity policy and IT system issues- Led project to completely overhaul and migrate ship’s technical publications database and intranet site to a SharePoint based system; achieved >75% reduction in redundant publication files on the Ship’s LAN and improved crew productivity- Collaborated with multiple external consultants, contractors and audit authorities to certify shipboard systems enabling ship connectivity across multiple domains that spanned three different classifications- Led a project team of five sailors in the complete removal and replacement of the ship’s IT systems across two classifications domains, 54 workstations, and 19 serversDivision Officer, USS ALEXANDRIA (Jun 14 – Nov 15)- Oversaw four teams comprised of 5-15+ highly trained sailors each in the maintenance, repair, and continuous improvement programs for the communication, navigation, IT, and $30M onboard electrical distribution system - Led a twenty-person team through the final year of a two year $150M submarine overhaul (all systems and software); completed two weeks early and $9M under budget

Completed advanced training in leadership, nuclear engineering, and submarining

- Balanced a full-time school load while working in the role of a full-time manufacturing engineer - Managed four of 24 auxiliary power unit (APU) programs and concurrently assisted on two high-priority APU programs - Implemented Six Sigma and Lean techniques to improve processes on the manufacturing floor, reduce waste, and maximize monthly production rate

- Graded C programming language assignments and exams- Tutored struggling students