• Set and meet sales goals.• Build lasting relationships with customers . • Give the best service to my customers on their terms. • Provide honest and confident feedback to customers about style and fit.

Talent Gap is a woman owned recruitment consulting firm that takes a relationship-first approach to recruiting. As a provider of Recruitment Process Outsourcing (RPO) and Contingency Recruitment services, we fill that “gap” in recruitment that benefits our clients and candidates. We are here to fix this broken hiring cycle, taking a people-first approach to recruitment, building relationships with both employers and job seekers, and taking the time to understand needs and goals and finding solutions. • Actively participate in the preparation and delivery of Quarterly Business Reviews (QBR's) and other client meetings; create and implement sourcing and fulfillment strategies for each account; serve as an escalation point for matters that cannot be resolved by Account Directors for each vertical, and align departmental deliverable with the business financial goals to help achieve revenue targets.• Document, refine and implement new operations process workflows and constantly seek ways to improve KPI's. Monitor measures-of-success through process improvements and greater efficiencies.• Ensure policies, procedures and practices are complied with and assist the CEO with managing to the planned budget partner with Account Directors of each vertical to ensure that all processes and/or changes are met and delivered/implemented.

Pulse was a start-up e-commerce company that developed and designed a personal lubrication dispensing system. • Delivered exceptional Executive support to the Founder and CEO• Coordinated and provided administrative and coordination support throughout all phases for product development, marketing, inventory management projects, from inception to completion, to ensure set project goals are obtained on-time and in-budget• Assisted with project planning that included scope, objectives, budget, task assignments, marketing, and photoshoots, scheduling, risk assessment, quality control, resource allocation, and procurement• Created project timelines with milestone dates for production deliverables• Reviewed and reported progress, issues, and risks to the CEO• Managed inventory and warehouse management• Processed all AR/AP and assisted the Accountant and CFO with monthly reconciliations

Provided overall project coordination for the 1120 Denny Development Project. • Updated schedules with critical path items, and ongoing review and schedule tracking• Processed RFI’s, bulletins, and submittals • Maintained document control of RFI’s, ASI’s, and Shop Drawings set up and electronically • Issued Pos to vendors for construction materials and services • Participated in the implementation of quality control program activities • Reviewed and update RFI’s, Sketches, and Bulletins for plan sets • Prepared daily reports and monitor subcontractor activities as directed by the Site Manager

Provided project coordination for the procurement of 153 new light rail vehicles for Sound Transit’s ST2Expansion.• Maintained all project related document files and prepare weekly project meeting agendas and minutes.• Scheduled and attend design review meetings with client.• Tracked and provided status on action items from project and design review meetings, utilizing excel based platform in SharePoint.• Ensured that contractors are abiding by Government contracting laws and regulations.• Ensured that contractors’ performance, estimated costs, and cost control procedures are monitored, analyzed, and evaluated in accordance with financial and contract administration requirements as set by the contract.

Supported the Director of Architecture and Architecture Management Group.• Administered three-month and annual reviews for 177 architects and designers.• Provided recruiting coordination for architectural candidates and college internship program.• Facilitated onboarding for new hires and interns (orientation, office tour, desk).• Coordinated heavy and complex calendaring and travel for Director of Architecture.• Managed social media recruiting tools.• Responsible for the planning and scheduling of all continuing education Lunch & Learns sessions.• Managed firm Applicant Tracking System to ensure data was current and accessible by all hiring managers in all offices.

Assisted Sr. Director and provided project coordinator support for 20 business analysts.• Designed and implemented a Project Intake form in SharePoint to track and provide status on special project requests that senior leadership used for reporting and tracking resources.• Responsible for providing support for the development, planning, management, and coordination of various projects and assignments. • Provided a wide range of administrative, planning, and general support duties with varying degrees of complexity.• Heavy calendaring and travel planning for leadership and business analysts.

Supported the Western WA Regional Director, real estate managers, and construction project managers.• Provided daily support for the Regional Director and team of 15 construction project managers and Real Estate Manager.• Established and maintained effective working relationships with staff, vendors, and brokers/agents.• Received and processed requests from construction managers or real estate managers for specific services and/or products.• Coordinated with Supply Chain Management on delivery schedule problems with contractors/vendors, and negotiated delivery schedule changes.• Provided project coordination in conjunction with project managers for multiple construction projects. This included equipment management, furniture coordination/installation and move coordination, and change order management.• Prepared monthly financial, statistical, and technical project data reports from multiple excel based databases for senior leadership.

Supported the President and CEO• Created standard operating procedures for the Administrative Service and Human Resources departments.• Prepared quarterly Diversity Management Report from multiple data sources for Sound Transit’sDiversity Program.• Managed administrative team of 10.• Coordinated offsite, internal and client meetings.• Built and maintained relationships with current and potential clients.• Conducted weekly one-on-ones with CEO to review contracts, staff issues, company financial reports, and review weekly schedule.• Conducted weekly staff meetings to review the priorities of the week.• Created annual operating budgets and revenue forecasts using excel with pivot table and charts.• Prepared detailed monthly and annual financial reports for CFO and CEO.