Cargo import customer service agent

 Performed the role of shift in charge for cargo operations by conducting briefings and debriefings onvarious issues such as procedures, policies, incidents, and any other promotional activities takingplace for ensuring smooth handling of cargo. Assisted the team members in special cargo acceptance like HUM AVI and DGR Coordinated with ramp operations for maximum upliftment in each flight Liaised with security department as well as ground service department for effective… Show more  Performed the role of shift in charge for cargo operations by conducting briefings and debriefings onvarious issues such as procedures, policies, incidents, and any other promotional activities takingplace for ensuring smooth handling of cargo. Assisted the team members in special cargo acceptance like HUM AVI and DGR Coordinated with ramp operations for maximum upliftment in each flight Liaised with security department as well as ground service department for effective revenue management Show less

Supervised export, import, and transshipment of international & domestic cargo. Facilitated acceptance & delivery of the cargo and planned the load as per the flight capacityand priorities. Prepared cargo manifest, NOTOC, and documentation for cargo courier and mail.