• Leading strategic project management for corporate wide initiatives including cost management, risk management, new project development, change management, continual improvement and CRM initiatives.• Managing day-to-day operations within the organization to ensure customer satisfaction and product quality, efficiency and effectiveness during production, on-time delivery, first-time quality, and successful lead time reduction.• Configuring applications for best fit for the customers while focusing on standardization and engineering capacity/capability to prevent unnecessary costs.• Improving process flow through the organization to ensure a world-class product with competitive pricing and lead times surpassing customer expectations.• Effectively initiated new products through design, development, testing and implementation while beating expectations regarding time to market and effectiveness.• Attracting and retaining necessary team members to effectively produce products while meeting, or beating, labor cost initiatives and providing an exceptional culture.• Overseeing training program to achieve synergy, standardizations, and maximum efficiency and effectiveness while continual improvement of all training is prioritized.• Ensuring the warranty department is efficient and effective while ensuring the company is easy to do business with and the product(s) continued to have a pristine reputation in the market.• Establishing, maintaining and growing relationships with large fleet customers while growing revenue past expectations.• Leading the sales, warranty, customer service, and parts teams to ensure world class customer service to all customers.• Managing marketing initiatives and activities including website design, social media, market analysis, trade shows, promotional events, and sales ads.

• Manage day to day sales operations including quotes, orders, CRM, and distributor relations.• Customer support for large Fleet accounts, current customers, and prospective customers.• Provide support to Regional Sales Managers• RFQ response• CRM support• Create sales support documentation• Warranty

• Responsible for meeting with customers in a three-state region to introduce telecom services available and the benefits to be gained utilizing these offerings• Worked to create strategic partnerships with local organizations to strengthen and promote relations with regional customers• Managed accounts and created bids/proposals for customers while locating and prospecting new leads• Supported, trained and assisted sales team members within the organization