A dynamic professional with several years of experience in the Travel Management industry. Adept in handling travel related products & services, resolving queries and complaints while maintaining an acceptable level of inter-departmental coordination to maintain customer satisfaction at all times. Strong decision making abilities to manage several tasks and prioritize in a fast paced environment within time parameters without compromising quality or service standards; possess sound interpersonal skills for effective liaison with clients across diverse industries including Aviation, Hospitality and Information Technology Sector