Mathew Rodriguez Email & Phone Number

Mclean, Virginia, United States

Mclean, Virginia, United States

• Responsible for tracking, processing, visualizing, and presenting data from Goldman Sachs CustodySolutions to senior leadership through Microsoft products.
• Assess and consolidate documentation for statistical analysis and ensure accuracy.
• Identify process improvements for operations and reporting to ensure efficiency and effectiveness.
• Work on special projects with other areas within the Brokerage/Transfer Operations team.

Washington, District Of Columbia, United States

• Responsible for a large team during event hours to make sure expectations are met by all staff.
• Communicate regularly with the board of executives to improve sales performance and quality controlstandards.
• Responsible for making daily decisions regarding inventory and aspects that enhance guest experience.
• Supported accounts receivable and payables by processing daily invoices/credit, applying cash receipts,helping with collection of past due balances, and speaking with vendors and entering payment info inExcel.
• Demonstrated ability to work both independently and within multidisciplinary teams to achieve projectobjectives.

Washington, District Of Columbia, United States

• Responsible for handling customer questions, concerns, and safety briefs throughout the day.
• Plan reservations accordingly to ensure each customer gets the hours they pay for.
• At the end of the night properly clean up and shut down the boats to lock them up.

Wilkes-Barre, Pennsylvania, United States

• Assisted students, faculty, and staff with a variety of technical issues related to software problems by answering phones and visiting offices when needed.
• Installed appropriate software programs, including Panopto and MathLab, when needed.
• Disassembled campus computers and repair the machines so they would work properly and more efficiently

Wilkes-Barre, Pennsylvania, United States

• Reconciled discrepancies by checking all possible sources of disagreement, reconstructing probableactions, and recognizing the effect on other accounts and prepared correction documents as required.
• Processed policy cancellations for life, car, and disability insurance after receiving paperwork fromagencies.
• Actively assisted clients, providing guidance and feedback for accurately updating client information oncurrent policy regarding dependents, change of address, and beneficiaries.
• Assisted in the preparation and review of internal and external reports to guarantee the guidelines providedby the Department of Motor Vehicles.
• Processed payments for current policyholders to ensure there was no lapse in coverage.

East Stroudsburg, Pennsylvania, United States

• Managed a group of ten campers, ages 9-11, for a month-long camping experience.
• Provided support in all areas of daily living, including morning wake-up, showering and preparing for sleep.
• Planned age-related activities for a variety of groups ranging in age from ages 8-14.
• Participated in afternoon events to ensure campers where engaged in a variety of different activities.

Pocono Summit, Pennsylvania, United States

• Assisted customers through the zip line course in a professional and friendly manner.
• Inspected courses and equipment before opening for the day to ensure customer safety at all times