🎯 Result-oriented Analyst with extensive experience in data analysis, business intelligence, and process optimization. Currently at Transcom, I bring a strong foundation in leveraging technology to resolve technical issues and enhance customer experience. Previously, at Aon, I played a pivotal role in data analysis and business reporting, delivering actionable insights that drove performance improvement and data accuracy.📊 Key Accomplishments:• Streamlined reporting processes at Aon by automating data extraction and report generation using SQL and Power BI, reducing reporting time by 40%.• Increased data accuracy by 25% through meticulous data validation and troubleshooting efforts, resolving discrepancies that significantly improved decision-making for senior leadership.• Spearheaded the development of a performance dashboard for tracking key metrics across business units, providing real-time visibility into operations and enabling data-driven strategies.• Collaborated with cross-functional teams to implement data-driven solutions, improving operational efficiency and aligning business processes with customer needs.• Delivered advanced customer technical support at Transcom, resolving complex issues efficiently, and maintaining high customer satisfaction scores through proactive troubleshooting.📩 Let's connect! If you're looking for a data-driven professional with expertise in data analysis, business analysis, reporting, and process optimization, I would love to connect. Feel free to reach out at mathewsabu97@gmail.com.#DataAnalysis #BusinessAnalysis #SQL #ProcessOptimization #PowerBI #BusinessIntelligence #DataDriven #CustomerService #TeamOriented