As a senior manager at Transguard Group, I am responsible for developing business growth of account portfolio through new business and organic growth for revenue delivery, account management, and operational excellence. I have a diploma in aviation security from Edith Cowan University, and I have been working in the aviation industry for over 20 years, specializing in customer service and service delivery. My core competencies include manufacturing process improvement, mentoring, problem solving, and organization communication. I actively contribute to the efficiency and drive team effort aligned to the mission, vision, and strategy of the group. My goal is to deliver high-quality service and solutions to our clients, partners, and stakeholders, while ensuring compliance and safety standards. I am passionate about learning new skills, enhancing my knowledge, and advancing my career in the aviation sector.