Marketplace Assurance Lead
Current- Established and enforced standard operating procedures for the Marketplace Assurance team, providing training and guidance to team members.- Supervised credit risk prevention activities, leveraged data to identify risky vendors, and mitigated performance risks.- Determined disciplinary actions for underperforming vendors and served as a contact for managers and executives across departments.- Managed vendor account warnings and performance issues, and created reports for the team on credit trends.- Supervised team activities, handled high-touch requirements, and administered training for new hires.- Maintained quality standards, reviewed and adjusted SOPs based on business needs, and collaborated with internal stakeholders for work quality.- Managed and coordinated multiple projects while ensuring timely completion.