Experience Manager
New Westminster, British Columbia, Canada
• Manager at Landmark Cinemas New Westminster, one of the top 10 highest grossing locations in the Landmark Cinemas circuit• Acted as primary point of contact for all staff members to engage with, prioritizing the health and well-being of staff first in order to effectively motivate• Projectionist - building movie playlists, projector maintenance, troubleshooting, etc.• Personally responsible for everything that relates to the guest experience - auditorium presentation, lobby cleanliness and repair, and more• Events manager - responsible for booking and executing events - hosts corporate and school rentals, church groups, etc. • Handles various guest concerns in a professional, courteous manner and resolves them at the theatre level wherever possible• Personally responsible for building maintenance, establishing and maintaining external vendor relationships and more• Responsible for budget management for profit line that includes, but isn't limited to: building maintenance, projection, renovations, and HVAC