• Oversaw administration and management of all areas of the organization. • Established and managed budget• Supervised associates and staff leading education, youth, pastoral care, and older adult ministry programs• Offered constructive feedback and contributed ideas at weekly staff meetings• Worked with leadership staff and special committees to define volunteer mission and set standards• Collected and interpreted key metrics to determine which programs met desired outcomes and which ones required further streamlining to be successful• Gathered data, analyzed it and compiled it into reports distributed to the appropriate personnel• Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements• Hired, managed, developed and trained staff, developed and monitored goals, conducted performance reviews and administered salaries for the staff

Founder and Executive Director

Managed firewall, network monitoring and server monitoring both on- and off-site for main office and four branch offices across four states.• Recommended architectural improvements, design solutions and integration solutions• AS400 Server Administration including updating the server • Ensured network, system and data availability and integrity through preventative maintenance and upgrades• Diagnosed and troubleshot AS400 and Windows processing problems and applied solutions to increase company efficiency

Owned and Operated a Consumer Electronic store and Computer repair business with multiple employees and contractorsDeveloped and implemented a detailed business plan to get operations running on the best foundation for Retail and Service Business• Maintained established merchandising standards, including window, sales floor and promotional displays.• Recruited and hired talented staff to fill key positions.• Created successful marketing and promotions plans that drove revenue growth• Built relationships with customers to increase the likelihood of repeat business • Became Regional IT experts in NE KS

Organized and officiated all activities and services.• Re-envision church in decline• Tripled membership

• Modeled exceptional customer service skills and appropriate diagnostic sales techniques• Promoted products to existing and new clients• Met with walk-in policyholders for sales and to address and resolve complaints. Met with prospective customers in their homes, businesses and other settings• Attended continuing education courses and workshops to gain additional insurance industry knowledge• Added 1700 Clients to book of business

• Planned and implemented seven Relay For Life fundraising events across seven counties in Missouri and Kansas • Recruited, trained and coached Relay Committee team members in proper processes, procedures and fundraising techniques, providing feedback and encouraging them to reach their highest fundraising potential• Oversaw the preparation and management of event budgets to deliver at or below projected costs• Attended each 24-hour Relay event as onsite manager and ACS Representative • Exceeded fundraising goal by $50,000

Assisted in the Development of a 501c3 NGO. Set up policy and procedure for Accts Receivable and Payable.