Mat Smith Email & Phone Number

Redditch, Worcestershire, United Kingdom

January 2024 – present; working as a project manager for a global leader in marketing communications, undertaking two different types of site surveys across a significant number of locations in Europe.July 2023 – December 2023, provided ad hoc support for various engagements, including global SDWAN deployment for a leading, global provider of commercial vehicles In H1, 2023, I worked again for leader in one of the largest FMCG sectors in Europe, overseeing migration of over 70 locations… Show more January 2024 – present; working as a project manager for a global leader in marketing communications, undertaking two different types of site surveys across a significant number of locations in Europe.July 2023 – December 2023, provided ad hoc support for various engagements, including global SDWAN deployment for a leading, global provider of commercial vehicles In H1, 2023, I worked again for leader in one of the largest FMCG sectors in Europe, overseeing migration of over 70 locations across Europe on current telephony platform to new Cloud-based telephony service.In 2022, I worked as a project manager on a global programme to rationalise existing business in EMEA, ensuring that ongoing operations remained secure from an IT infrastructure perspective, as divestiture process took place at a number of sitesIn 2021, I managed telephony and call centre transformation across four countries, for leader in one of the largest FMCG sectors in EuropeSpecialise in programme management, project management, Unified Communications and NetworksLongest engagement since April 2012 was 2 years as a programme manager - Skype for Business deployment in the UK for 25,000 users for a multinational defence, security and aerospace companyWorked on several engagements over the last 10 years: PSTN to SIP trunks; data centres - new, refreshes, etc; network segmentation; UC consultancy (audit & strategy); penetration testing; E911 in the US; network and application monitoring improvement; improving network performance (LAN, WAN, firewalls, etc); UC on premise to Cloud; Lync & Skype for Business deployments; and more Show less

Responsible for the management of high profile, high value complex Cisco (network & IPT) & Avaya IPT solution projects and contributing to pre-sales efforts to win new business for the UK

Managed the deployment of Ultra voice recording solutions throughout Europe, incorporating new installs, upgrades & expansions, including digital & IP telephony, as well as deploying analytical software to mine intelligence from customer interactions to improve quality, compliance, and competitive advantage

Provided consultancy to salesmen in defining professional services requirements and costs for the delivery of converged solutions, as well as setting client expectations for required interaction with RedwoodManaged the delivery of Voice over IP and IP Telephony solutions for clients, from pre-sales meetings, through implementation to hand over to the Redwood support team, using standard PM methodology

Managed the implementation of voice and data solutions projects across the UK and Europe, incorporating: new installations, upgrades expansions & office moves, including digital & IP telephony & voicemail solutions, call centre solutions, LAN & WAN solutions and converged network solutions

Ba Honours History, 2:1 In History

Education record