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Justin Mathew is listed as Senior IT Support Engineer @ UAE Ministry of Health and Prevention | Network Administration, Technical Support at Alpha Data, a company with 841 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Justin Mathew.
Justin Mathew previously worked as Senior Information Technology Support Engineer-Client side at UAE Ministry of Health and Prevention at Alpha Data and Senior Information Technology Support Engineer -Client side at UAE Ministry of Health and Prevention at Cns Middle East. Justin Mathew holds B.E Computer Engineering, Computer Science from Anna University.
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With over five years of experience in IT support, I am a passionate and skilled professional who delivers high-quality service to end users and clients. I have a strong background in network administration, technical support, and windows server, as well as multiple certifications from Cisco and Microsoft. I currently work as a senior IT support engineer at UAE Ministry of Health and Prevention, where I handle support tickets, diagnose and resolve hardware and software issues, manage backup and restore procedures, and provide technical support to VIP users in meetings using Teams and Cisco WebEx.In my previous role as a senior IT technical support at Majid Al Futtaim, I was responsible for the installation and configuration of the e-receipt application in retail POS machines, as well as the daily monitoring and reporting of the retail stores transactions through a centralized application server. I also troubleshooted technical issues, escalated unresolved problems to appropriate teams, and referred to internal or external resources to provide accurate solutions. I used my skills in network administration, technical support, and windows server to ensure the smooth and efficient operation of the IT systems and processes.
Listed skills include Firewalls, Vpn, Security, System Administration, and 15 others.
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Dubai, United Arab Emirates
Working on support tickets assigned to the team from BMC remedy ticketingtools by service desk team.Follows ITIL standards across the Ministry to maintain the quality of serviceResponsible for diagnosing & resolving hardware and software issues for endusers.Handling multiple applications of MOHAP(Ministry of health and prevention)and coordinating with.
United Arab Emirates
Working on support tickets assigned to the team from BMC remedy ticketingtools by service desk team.Follows ITIL standards across the Ministry to maintain the quality of serviceResponsible for diagnosing & resolving hardware and software issues for endusers.Handling multiple applications of MOHAP(Ministry of health and prevention)and coordinating with.
Dubai, United Arab Emirates
Installation and configuration of the e-receipt application in retail POS machines to capture and monitor daily sales transactions from Tenants Daily monitoring of the retail stores transactions through centralised application server.Reporting the errors from CA server and creation of support tickets based on the errors diagnose and troubleshoot technical.
Dubai, United Arab Emirates
Familiar with Manage Engine Ticketing tool for handling the daily tickets Follow up with clients to ensure their IT systems are fully functional after troubleshooting Installation, Testing and commissioning of security systems – CCTV, Access control, PA system etc. Perform troubleshoot on all network and application issues and recommend resolutions.
Cochin Area, India
Installation,configuration,optimization of Laptops,desktops and network devices. Installing new software and hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network.
Other employees you can reach at alpha.ae. View company contacts for 841 employees →
Neely Thomas
Colleague at Alpha DataBengaluru, Karnataka, India, India
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SK
Sudhir Kumar
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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MA
Mohammed Athif
Colleague at Alpha DataAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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BL
Bonito Lungan
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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KS
Karthick Srinivasagan
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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VJ
Vergel Jay Española, Ece, Cts
Colleague at Alpha DataMetro Manila, National Capital Region, Philippines, Philippines
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HA
Hajar Almahri
Colleague at Alpha DataAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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MK
Mathews Kurian
Colleague at Alpha DataUnited Arab Emirates, United Arab Emirates
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MC
Manoj Chacko
Colleague at Alpha DataDoha Metropolitan Area, Qatar
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RJ
Rogelio Jr. Nicolas
Colleague at Alpha DataAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Justin Mathew works for Alpha Data.
Justin Mathew is listed as Senior IT Support Engineer @ UAE Ministry of Health and Prevention | Network Administration, Technical Support at Alpha Data.
Justin Mathew is based in Dubai, United Arab Emirates, United Arab Emirates while working with Alpha Data.
Justin Mathew has worked for Alpha Data, Cns Middle East, Majid Al Futtaim, Jashanmal National Co, and Cochin Stock Exchange Ltd.
Justin Mathew's colleagues at Alpha Data include Neely Thomas, Sudhir Kumar, Mohammed Athif, Bonito Lungan, and Karthick Srinivasagan.
You can use AeroLeads to view verified contact signals for Justin Mathew at Alpha Data, including work email, phone, and LinkedIn data when available.
Justin Mathew holds B.E Computer Engineering, Computer Science from Anna University.
Justin Mathew is listed with skills including Firewalls, Vpn, Security, System Administration, Cisco Technologies, Windows Server, Routers, and Switches.
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