Shaping audience engagement in the media & journalism space, through consultative review and deep discovery of my clients' revenue/traffic needs. I manage a $4 million book of business covering some of the top publishers around the world, providing traffic assessment, headline analysis and social media strategy. Contact me to improve the way you tell your stories!

Promoted to Vault's Recruitment Marketing division for Banking, Accounting, Consulting, and other non-law verticals, I maintained and grew a book of business worth over $700,000 across Banking, Accounting, and Consulting firms globally. Individual contracts averaged $12,000-20,000 per year, and covered brand and marketing strategies ranging from personalized employer profiles to targeted advertising among professional and university audiences. My Client Development Team of three coordinated Vault's yearly employer surveys, while providing exciting opportunities for organizations to match themselves to better talent across the millions of individual professionals and students who seek the best-fit employer for their strengths, skills and culture/quality-of-life needs.

Client Services Manager of University SaaS SalesI led a team of three who managed over 600 university and library clients globally, totalling over $2 million in annual revenue. I developed new sales and account management systems, a team process manual, a custom usage reporting mechanism, and custom workflows and data maps within Microsoft Dynamics CRM. I personally maintained several large accounts averaging $22,000 each, and guided team professional development.Strategic Business LeadPromoted to Strategic Business Lead, metrics and reporting became my primary responsibilities and under my watch the team solidified relationships with over 90% of the top 50 National Universities in the United States. I personally managed a book of business worth over $600,000 and brought in over $80,000 in new business accounts from some of the most prestigious universities in the country.Associate DirectorPromoted to Associate Director, my new role consisted of providing sales training and professional development for the team, reporting and metrics analysis for upper management, and relationship management to clients by phone, email, site visits and trade shows. My team maintained and expanded a roster of over 700 educational institutions worth over $2.3 million in yearly revenue.Accomplishments include creating processes for both Account Executives and Client Development Coordinators; automating usage reporting; leading the development of new products (e.g. career-topic webinars for university events); and expanding our reach through increased outside-sales initiatives. Worked to strengthen the Vault brand through improved marketing of our editorial and content team, and continued to provide training to the team.

I was originally hired to assist in billing, client relations, and in reducing overdue balances on Aged Trial Balance, contacting over 120 accounts for accounts totaling over $1,000,000: Because of my exemplary performance, I was invited to work with management to create new procedures and tracking/reporting systems, including escalation protocol, formal collections forms, and workflow relating to Enterprise Licensing and Recruitment Marketing accounts. During my time in Accounts Receivable, I reduced critically-overdue accounts by over $800,000, and net year-to-date DSO by over 55%.

Hired as biller and Accounts Receivable representative, responsible for fee and production billing for high-value advertising photo and film shoots(in the hundreds of thousands of dollars). Invoices were created in ACCPAC from pre-made budgets and expense data collected from A/P department.I was promoted to manage a team including one A/P representative as company grew to represent more artists. My role included collaborating with management to create new procedures and tracking/reporting systems, including reorganization of the Accounting Department and documentation of established Production procedures. I also took part in monthly reporting cycle, and dealt directly with clients as well as the artists we represented for troubleshooting and service-related matters.Accomplishments include working to reduce aged receivables by over 30% and DSO by 20 days, and partnering with Information Systems developer and management to create new groupware/workflow system

As Accounts Receivable representative I was responsible for supervising 6 retail boutiques as well as the US distribution department. This included processing sales and payments from the proprietary store point-of-sale system into the ACCPAC-based accounting system for both retail and wholesale channels, and handling cash transactions, bank deposits and chargebacks for the corporate headquarters, New York store, and wholesale division.I also initiated monthly reporting packages to management, both domestically (Van Cleef USA) and internationally (Van Cleef France and the Richemont Group). This included sales activity, bank reconciliations, aged receivables (with limited factoring) and payment reporting.

Originally hired as a Accounts Payable clerk, I was responsible for invoice coding & processing, submitting payables batches to supervisor for approval and payment, and vendor relations.Promoted to Billing and Accounts Receivable, my new role involved processing invoices based on purchase orders and service claims, and collecting from domestic clients. My major accomplishments include streamlining movement of daily allocations, reducing payment loss and increasing A/R productivity through replacing automated communications with human contact.