Senior Reconciliation Specialist
Current- Track and monitor recon activities (Multi biller, Redemption, Repayment, Payroll, Deposit, RTOL, BiFast, EDC, QR, Visa, etc.)- Collate, analyze data, identify anomalies and ensure relevant rectifications.- Responsible for timely completion of reconciliation of all assigned projects as per defined timelines.- Develop understanding of related processes and inter-dependability between teams, have broad understanding of underlying data structures.- Checking status/ summary reports and proof sheet for internal circulation.- Resolve concerns raised by team / escalate at appropriate levels.- Ability to prioritize & multi task successfully to ensure deadlines are met.- Working closely with internal stakeholders and external vendors to resolve any system-related or operational challenges.- Collaborate with the Other team to handle the escalation and clearance of exception queues from all payment platforms promptly and accurately.- Manage team, providing guidance, support, and performance feedback to ensure a highly motivated and capable workforce.- Foster a culture of collaboration, continuous improvement, enhance productivity, optimize resource allocation and adherence to the reconciliation policy.- Utilize reconciliation processes to identify and address process issues and inefficiencies.- Oversee the efficient operation and utilization of the reconciliation tool, ensuring that it remains up-to-date and aligned with the organization's requirements, focusing on efficiencies.- Ensure that all transactions in GL and suspense accounts are reconciled and cleared within established timeframes, maintaining accuracy and integrity in the process.- Communicate reconciliation outcomes and discrepancies to management in a timely manner, providing clear and concise reports and updates.