Customer Service Content Lead
Current
Mar 2022 - Present
AeroLeads people directory · profile
Mathew Patterson Email & Phone Number
Customer Service Content Lead at Help Scout
at
Help Scout
1 work email found
@helpscout.net
4 phones found area 142, 129, and 888
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Content Lead at Help Scout
Location
Wollongong Area, Australia, Australia
Company size
Who is Mathew Patterson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mathew Patterson is listed as Customer Service Content Lead at Help Scout at Help Scout, a company with 118 employees, based in Wollongong Area, Australia, Australia. AeroLeads shows a work email signal at helpscout.net, phone signal with area code 142, 129, 888, and a matched LinkedIn profile for Mathew Patterson.
Mathew Patterson previously worked as Customer Service Content Lead at Help Scout and Customer Evangelist at Help Scout. Mathew Patterson holds B.It from University Of Wollongong.
Company email context
Email format at Help Scout
This section adds company-level context without repeating Mathew Patterson's masked contact details.
{first}@helpscout.net
89% confidence
AeroLeads found 1 current-domain work email signal for Mathew Patterson. Compare company email patterns before reaching out.
Profile bio
About Mathew Patterson
Are the people who work in customer service for banks and insurance companies and telecommunications just terrible people? I don't think so. It's the environment they work in, the processes and the lack of authority and tools that stop them doing a good job.I'm a huge proponent of great customer service coming out of a culture of valuing customers and the customer service team. At Campaign Monitor I spend my time looking after our customer service agents who work all around the world to produce fantastic results.I write and speak about customer service from the frontline to the management tier, and my background in web design in house, as a freelancer and through my own business has given me plenty of experience to draw from and a deep understanding of business on the web.
Listed skills include Web Design, User Experience, Online Marketing, Web Applications, and 20 others.
Current workplace
Mathew Patterson's current company
Company context helps verify the profile and gives searchers a useful next step.
Help Scout
8 roles · 25 years
Mathew Patterson work experience
A career timeline built from the work history available for this profile.
Customer Evangelist
Apr 2016 - Apr 2022
Head Of Deliverability - Customer Operations
Jan 2016 - Mar 2016
Head Of Internal Communications, Strategy & Training
Aug 2015 - Jan 2016
Global Head Of Customer Service
Dec 2006 - Jul 2015
Owner
Signal 7
Jan 2001 - Jul 2010
Web Designer
2004 - 2005
~1 yr
Web Designer
Australian Stock Exchange
2001 - 2004
~3 yrs
Team & coworkers
Colleagues at Help Scout
Other employees you can reach at helpscout.net. View company contacts for 118 employees →
HM
Heather Manning
Colleague at Help Scout
Portland, Oregon, United States, United States
View →
RJ
Rajib Joyadder
Colleague at Help Scout
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
CM
Cameron Mitchell
Colleague at Help Scout
Philadelphia, Pennsylvania, United States, United States
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AP
Antonio Pinto Moreira
Colleague at Help Scout
Manaus, Amazonas, Brazil, Brazil
View →
DM
Dane Mercier
Colleague at Help Scout
Ann Arbor, Michigan, United States, United States
View →
KH
Katie Harlow
Colleague at Help Scout
Portland, Oregon, United States, United States
View →
LL
Luke Lancaster
Colleague at Help Scout
Nashville, Tennessee, United States, United States
View →
GP
Glass Pipes
Colleague at Help Scout
Tucson, Arizona, United States, United States
View →
AP
Ankit Pandey
Colleague at Help Scout
Kakori, Uttar Pradesh, India, India
View →
JS
John Smith
Colleague at Help Scout
Milton Keynes, England, United Kingdom, United Kingdom
View →
Heather Manning
Colleague at Help Scout
Portland, Oregon, United States, United States
View →
RJ
Rajib Joyadder
Colleague at Help Scout
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
CM
Cameron Mitchell
Colleague at Help Scout
Philadelphia, Pennsylvania, United States, United States
View →
AP
Antonio Pinto Moreira
Colleague at Help Scout
Manaus, Amazonas, Brazil, Brazil
View →
DM
Dane Mercier
Colleague at Help Scout
Ann Arbor, Michigan, United States, United States
View →
KH
Katie Harlow
Colleague at Help Scout
Portland, Oregon, United States, United States
View →
LL
Luke Lancaster
Colleague at Help Scout
Nashville, Tennessee, United States, United States
View →
GP
Glass Pipes
Colleague at Help Scout
Tucson, Arizona, United States, United States
View →
AP
Ankit Pandey
Colleague at Help Scout
Kakori, Uttar Pradesh, India, India
View →
JS
John Smith
Colleague at Help Scout
Milton Keynes, England, United Kingdom, United Kingdom
View →
1 education record
Mathew Patterson education
FAQ
Frequently asked questions about Mathew Patterson
Quick answers generated from the profile data available on this page.
What company does Mathew Patterson work for?
Mathew Patterson works for Help Scout.
What is Mathew Patterson's role at Help Scout?
Mathew Patterson is listed as Customer Service Content Lead at Help Scout at Help Scout.
What is Mathew Patterson's email address?
AeroLeads has found 1 work email signal at @helpscout.net for Mathew Patterson at Help Scout.
What is Mathew Patterson's phone number?
AeroLeads has found 4 phone signal(s) with area code 142, 129, 888 for Mathew Patterson at Help Scout.
Where is Mathew Patterson based?
Mathew Patterson is based in Wollongong Area, Australia, Australia while working with Help Scout.
What companies has Mathew Patterson worked for?
Mathew Patterson has worked for Help Scout, Campaign Monitor, Signal 7, Active Hotels, and Australian Stock Exchange.
Who are Mathew Patterson's colleagues at Help Scout?
Mathew Patterson's colleagues at Help Scout include Heather Manning, Rajib Joyadder, Cameron Mitchell, Antonio Pinto Moreira, and Dane Mercier.
How can I contact Mathew Patterson?
You can use AeroLeads to view verified contact signals for Mathew Patterson at Help Scout, including work email, phone, and LinkedIn data when available.
What schools did Mathew Patterson attend?
Mathew Patterson holds B.It from University Of Wollongong.
What skills is Mathew Patterson known for?
Mathew Patterson is listed with skills including Web Design, User Experience, Online Marketing, Web Applications, Html, Css, Information Architecture, and Web Development.
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