Mathews George Email & Phone Number

Woolloomooloo, Nsw, Au

Sydney, Nsw, Au

Accountable for the continuing development, implementation and maintenance of the IT strategy for The Smith Family.

Parramatta, Nsw, Au

Was responsible for setting the future IT strategy while delivering regular product releases and system upgrades.Key achievements:- Developed a multiyear transformation strategy and roadmap to enable business growth and efficiencies.- Significantly improved IT services satisfaction score by introducing Agile development, establishing external partnerships and moving critical infrastructure to the cloud. - Launched a mobile app for clients to monitor electricity usage, costs and carbon emissions.- Enhanced the Platinum product through energy demand prediction based on historical performance and weather forecast.- Streamlined the energy procurement process by introducing electronic signatures.

Sydney, New South Wales, Au

Providing subject matter expertise to clients in critical practice areas of IT strategy formulation, digital transformation and managing successful programs.

New York, Ny, Us

Reporting to the CIO of MetLife in Asia and CEO of MetLife in Australia, designed and implemented technology strategies and services integrated with business goals, while ensuring alignment with the Enterprise IT strategy. Supported the pursuit of MetLife’s strategic vision through effective portfolio, program and project management. Key achievements:- Improved sales conversion by redesigning the online application (eToolkit) for mobiles and introducing click-to-chat. - Streamlined the underwriting and claims processes through imaging and workflow automation.- Standardised and improved service levels by restructuring Application Maintenance & Support, releasing capital to be reinvested in business transformation.

New York, Ny, Us

Reporting to the Chief Administrative Officer, was responsible for all technology support and solutions delivery. Advised business owners on the technology possibilities and requirements. Guided design of technology solutions to optimise balance of business requirements, development costs and strategic value. As a leader was directing, motivating and developing the team, maximising their individual contribution, their professional growth and their abilities to function effectively as a team.Key achievements:- Developed the online claims functionality within the digital platform - eToolkit. eToolkit was a finalist in the Innovation category at the AB+F Insurance Awards 2011.- Enabled targeted campaigns, increased data integrity and reduced rework by leading the implementation of the Insurance Information Warehouse.- Established and maintained best-in-class service levels by migrating our data center from Singapore to Sydney.

New York, Ny, Us

Reporting to the Head of IT, the role was responsible to direct, manage and control development of multiple, complex, organisation wide application solutions and integrations to the user population. Defined and managed resource requirements and allocations, monitored and improved quality and ensured 'best practice' development techniques.Key achievements:- Co-program managed the implementation of a distribution and administration arrangement with a large insurer. The arrangement launched multiple white labelled products across multiple brands and established the process to rapidly on board new partners (B2B clients).- Led the development of the digital sales and servicing platform - eToolkit. The platform processes ~80% of all new insurance applications received by MetLife, fuelling growth & reducing overheads.

New York, Ny, Us

Reporting to the Project Manager / Head of IT and responsible for analysis and documentation of user requirements; liaising with the development team to design, develop and implement new applications and enhancements; providing end user support and resolving production applications issues as well as managing delivery of small-medium IT development projects.Key achievements:- Designed & delivered the Institutional Portal, first of its kind in the group insurance industry that gave trustees, brokers and administrators immediate insight into underwriting and claims status, metrics and trends.- Managed the technology stream of project Phoenix - a whole new product suite of insurance products aimed at the intermediated, financial adviser, channel. The project set up about 20 products and options with the facility for offline quotations in less than 6 months.

Austin, Texas, Us

Worked on multiple projects for financial services clients in Australia, U.S.A., Slovakia and Bahrain. Responsibilities involved requirements gathering, design & development, testing, and production support. Managed small development teams and was account liaison at onsite client locations.Key achievements:- Designed and led the implementation of an insurance & investments portal for a large global financial services organisation in Australia. The portal enabled financial advisers to obtain quotes, access product and marketing material, and view customer portfolios and commission statements - all online. The project involved one of the early implementations of Salesforce.com that integrated with the portal and the back-office platform.

Master’S Degree, Computer Applications

Bachelor’S Degree, Computer Science

High School, Physics, Chemistry, Mathematics