Mathew Thomas Email & Phone Number

California, United States

Foster City, Ca, Us

As a dynamic leader, I drive enterprise-wide transformation across Sales, Marketing, Support, Finance, Legal, and HR. Built a world class team of software engineers, developers, technical project managers, business/requirements analysts, testers, and application architects to drive transformation across business units. Collaborating with CxO’s, executives, and directors, I create multi-year transformational roadmaps that drive growth and efficiency. I am a results-driven problem solver, who established processes and solutions that drove double-digit growth (~13% Revenue growth in FY 2023), while simultaneously reducing expenses (~47% EBIDTA Margin in FY 2023).

Draper, Ut, Us

As the driving force behind the transformation of Pluralsight's enterprise application & architecture, I collaborated with Vista Executives to operationalize the BOSS methodology and deliver outstanding results. In my role, I managed global teams, vendors, and a departmental budget, overseeing critical business applications and capabilities including E-commerce, CRM, CPQ, ERP platforms, quote-to-cash, enterprise data and analytics, DevOps and engineering services, enterprise architecture, and M&A integration. Through rapid implementation of operational processes, seamless M&A integration, and the creation of a robust ecosystem, we achieved impressive growth and efficiency gains that delivered tangible results for the company.

Westminster, Co, Us

As an accomplished digital technology leader, I have championed multiple initiatives to revolutionize business systems and engineering stack using cutting-edge technologies such as Salesforce CRM, AWS Cloud, ElasticPath eCommerce, Oracle EBS, Aria Billing, Netsuite, Mulesoft, and WSO2 Identity solutions.One of my proudest accomplishments was spearheading a hyper-accelerated digital initiative that disrupted traditional business segments by introducing digital capabilities. This initiative successfully transitioned over multiple product lines from on-premises to SaaS, generating a whopping $1.1 billion in annual recurring revenue.Leading a team of engineers, architects, and third-party vendors, I designed, built, and launched a highly integrated microservices-based digital platform that significantly enhanced customer engagement. Additionally, my efforts to consolidate multiple legal entities, ERP and CRM systems streamlined operations, improving operational efficiency and improving margins. As a key leader and advisor to the CDO/COO and Executive Council, I provided invaluable insights and guidance to drive strategic business decisions and translate them into tangible and executable solutions.

Bangalore, Karnataka, In

As a thought leader at Century Link, I led the optimization and transition of our legacy architecture to a modern service-oriented architecture. One of my major accomplishments was the successful delivery of a BSS/OSS ecosystem that integrated on-net and off-net providers, resulting in a 43% improvement in service delivery. Additionally, I oversaw the implementation of a global business systems application that fully integrated Quote to Cash Management processes, resulting in a 34% improvement in deal velocity through the integration of Siebel CRM, Oracle Financials, and Billing systems.

Santa Clara, California, Us

As the leader of a team of engineers, business analysts, and quality analysts, I successfully designed and implemented IT service management applications, overseeing all engineering efforts to support application development. The new system we developed under my leadership resulted in a 36% reduction in service disruptions and a 23% improvement in product delivery.

Bangalore, Karnataka, In

As a collaborative expert, I partnered with multiple customers to design, build, train, deploy, and provide post-production support for their global operations. Prior to implementation, I conducted a thorough process analysis of their service delivery operations. One of my major achievements was setting up a fully managed Network Operation Center for Infosys, and working with the pre-sales team to develop strategies for migrating global customers across Europe into our managed services offering.

As part of the R&D/innovation team, I leveraged my customer-centric approach to drive the development of two cutting-edge products for the ERP/CRM suite. By working closely with customers, I translated their pain points into a clear product vision and led the prototyping and validation of solutions. I then collaborated with the engineering team to operationalize these prototypes, resulting in successful product development. Additionally, my partnership with sales and marketing enabled the rapid adoption of these products by over 20 customers. My customer-focused approach, combined with my expertise in product development and collaboration, drove the success of these initiatives.

Master Of Business Administration (Mba)

Bachelor Of Technology - Btech, Computer Science And Engineering