Since closing the digital consultancy I co-founded and ran from 2004 to 2016, I’ve been a digital design consultant, coach and educator for SMEs, start-ups, art colleges, and universities. Along the way, I've also taken various other roles, including being the primary carer in my family.Throughout all these ventures, I've remained passionate about addressing user needs, encouraging effective and empathetic collaboration, and encouraging curiosity and inquisitiveness toward identifying and solving real world challenges. I’ve now returned my focus to these areas in a full-time-consultant capacity, as mathewwilson.me

A title change more to align with previous project roles, and encompassing additional management responsibilities.Increased time allotted for mentoring, Community of Practice organisation and development, and Line Management. For most of 2023 into 2024 my commercial time was split across multiple statements if work in roles of Lead Designer and Project Director, working with the Department of Levelling Up, Homes and Communities (DLUHC) on their Local Plans Planning Reform programme. The work saw successive and progressive agile discovery and alpha projects inline with the GDS Service Standard.

I began my time at TPXimpact filling multiple roles across both internal communities of practice and client projects. Lead Designer and co-Project Director of a blended product development team. Working on a legacy Temporary Accommodation (TA) project for Hackney Council, during the period of recovery from their unfortunate 2020 cyberattack. I developed productive relationships with senior management and TA team members, helped to uncover dependencies and opportunities beyond the original project scope, and oversaw a smooth handover at the end of the contract. Lead Designer across multiple blended product teams working within the Hackney Council Modern Tools for Housing (MTFH) Programme of work. In this role I supported delivery management strategy, coached and mentored both TPX team members and internal Hackney staff, and ultimately created a unique handover methodology when budgetary requirements called an early end to the programme. Strategist and Agile Coach for Surrey County Council. A short but productive and rewarding project with the incredibly talented and under-appreciated internal web development team development. I organised workshops that sought to being fresh insight on roadmap and stakeholder management techniques. I remained in close contact with the team for three months after initial engagement in order to ensure impact was realised, supported and sustainable.

I am an occasional part-time lecturer and tutor of 3rd year BA Graphic Design students at Kingston University since 2016. I am brought in to help the course specialise in user centred and interaction design principles and practices. My 'Interaction and Experience' project strand was created to expand the students knowledge of user first design thinking, and the briefs I have written and run are designed specifically to broaden student perspectives toward more empathetic ways of thinking.

Fraher & Findlay works closely with a broad range of residential and commercial clients, with an Architect led design and build service. My duty is to oversee all services from a user / customer angle, and foster a similar perspective throughout the entire company. I am also heading an experimental 'labs' devision, within which we are identifying and investigating some of the familiar frictions within the design and build process. The aim here is to go beyond what's expected, and find new ways to extend our services and improve the experience for all involved.

I led design strategy and client relations with a diverse range of clients including: BBC, Barclays, Bestival, Code Club, It’s Nice That, Labour and Wait, ResonanceFM, Soho House & Co, The Bridge Theatre, Vitsœ, and many more. Through referrals gained via positive client and partner relationships, we grew to £925k per year in billings. My role was split across company strategy, client services, design leadership, team management, and with encouraging our perpetually inquisitive and experimentation culture. Company Strategy / Client ServicesI named With Associates and developed our original strategy of working openly and with absolute honestly with both clients and partners. In this sense I led the agency in the digital education and empowerment of its associates, opting always to force outcome based thinking and sustainable solutions, over short term or trend based goals.Design Leadership / Management I fostered the same open, honest and inquisitive strategy within the agency itself, and kickstarted and oversaw a number of internal products and practices. Most memorably, our own user centred design led CMS offerings, and our experimental monthly website redesign projects, that pushed everyone to hone and sharpen skill sets. Other (more inquisitive and experimental) highlights include: Supporting artists, illustrators and photographers with exchanged based services which resulted in a vast an eclectic in-house art collection. Our legendary blackboard tables and meeting room walls that encouraged a more lucid and playful from of meeting based idea and concept communication. Blocks, our unique stand-up project management methodology. WithLinks, our theme based link-filled newsletter. Pair With Associates, the external manifestation of our internal timeboxed pairing sessions. And, Studio 54B, the creative workspace that we set up to encourage even more cross pollination of individuals and ideas.

1st year lecture of BA (Hons) Global Business & Design Management. I was brought onto the course to help expand and deliver on teaching the practices of design thinking and management, to classically trained business management students.

Short contracts at various branding and digital agencies.