Mathew Johnson Email & Phone Number

Melbourne, Victoria, Australia

Adobe provides collaboration and electronic signature solutions for businesses looking to deliver premier experiences for their customers and employees. In addition to Acrobat, our customers use Acrobat Sign Solutions to unlock productivity to transform and speed up customer experiences and critical business workflows.Responsibilities include:* Demonstrating Acrobat, Document Cloud and digital signature applications* Using creative skills to design materials to support sales and customers* Engaging 1:1 with existing Enterprise customers so that they can better understand, use and integrate Adobe Solutions* Providing hands-on demonstrations of key Adobe growth products like Adobe Sign and how it ties into Document Cloud applications and how to activate usage via the Adobe Admin Console* Helping customers understand how to successfully provision and roll out the software* Employing excellent discovery skills to uncover customer needs and matching them with the right solution.

Melbourne, Victoria, Australia

An Australian legal automation SaaS start-up in a phase of rapid growth and focused on expanding outside of Australia with a niche offering. In this role, I helped the CEO/ COO widen the scope of the pre-sales function to align with sales and company priorities to raise funding. It was necessary for me to set up field, content and customer pre-sales strategies from scratch and optimised the end-to-end sales to pre-sales handover developing a targeted content strategy along with demo collateral. The key priorities were to set up strategies to acquire new customers, create awareness, establish brand positioning, mentor and coach the existing pre-sales team, and accelerate the sales pipeline as the company planned to expand to the US and beyond.

Melbourne, Australia

In the role of Nintex Senior Solutions Engineer, I provided technical expertise, guidance and support to enterprise customers who used Nintex products and services. I typically worked with enterprise customers to understand their specific business needs and then designed and implemented solutions using Nintex's platform and tools.This included:* Assisting enterprise customers with the design, development, and implementation of Nintex-based solutions* Providing guidance on best practices for using all Nintex products (Nintex Promapp, Nintex On-Premise and Workflow Cloud, and Nintex RPA.)* Troubleshooting technical issues and providing solutions to customers* Collaborating with sales, services, and product development teams to ensure customer successProviding training and support to enterprise customers on Nintex products and services* Creating and delivering technical presentations and demonstrations* Keeping up to date with new features and functionality of Nintex products and services and how they can be applied to customer needs.

Melbourne, Australia

In the role of the Technical Solutions Professional Team Lead, I was responsible for leading a team of technical professionals in the implementation and support of the company's software and solutions for clients. This included managing team members, ensuring project timelines were met, providing technical guidance and support to the team, working with clients to understand their specific needs, and tailoring solutions to meet those needs. Additionally, I was also responsible for staying current on industry trends and developments in order to continuously improve the team's offerings and provide the best possible service to clients.

Melbourne, Australia

Responsibilities in this position were: * Designed strategic plans for Microsoft Cloud migrations and solution deployments* Implemented and administered advanced Microsoft technologies* Prepared and delivered presentations, proposals and statements of work (SOW) for potential project engagements* Consulted regularly with customers on project status, proposals and technical issuesWorked with clients to define strategic roadmaps for productivity solutions in the Microsoft Cloud* Implemented Compliance, Governance and Record Management policies through AvePoint solutions and Microsoft technologies.

Melbourne, Australia

In the role of a Pre Sales Consultant/ Technical Solutions Professional (TSP), I served as the key technical point of contact for the Enterprise sales groups. I worked In a consultative role to assist in the successful closings of new deals and repeat purchases by performing pre/post-sales support and on-site demonstrations to my prospective and existing enterprise customersResponsibilities in this position were:* Presented and demonstrated AvePoint’s product offerings tailored to client objectives* Provided proactive support to existing and prospective clients * Communicated with prospective clients assisting and guiding them through the evaluation and selection process * Delivered onsite and web-based training sessions for clients* Proposed and/or designed technical solutions, which include creating prototypes and proofs of concept along with responding to RFx's* Aligning AvePoint’s Product line to provide an overall comprehensive solution that satisfied client business needs.

Melbourne, Australia

As a Technical Account Manager role (TAM) my role was to serve as the key technical point of contact for AvePoint enterprise customers. I worked in a consultative position to assist in the successful platform integrations along with account management to existing customers with technical recommendations through the customer’s product operations lifecycle. In addition, I also provided Tier III support for accounts and cases which need sensitive technical care.

Melbourne, Australia

As an Account Executive, my role was to identify and qualify sales leads, pitch our award-winning software solutions to small and medium-sized enterprises, along with managing the full sales cycle.Responsibilities in this position were: • Developing new prospects and expanding existing accounts• Managing complex sales cycles to generate incremental revenue according to my targets• Establishing contact and conducting in-depth product presentations to existing/prospective customers to determine solution needs• Upheld monthly and quarterly forecasts against assigned quota’s• Maintained the required number of quality outbound calls to customer contacts• Recorded accurate customer data to our CRM system.

As a Business Sales Specialist for Australia’s leading telecommunications company, I was responsible for driving sales growth and developing new business opportunities in and around the Knox City (Eastern Suburbs) Region.Responsibilities in this position were:• Technical Sales, inclusive of Product and Service Troubleshooting• Ensuring sales targets were met.• Up-selling and/or re-signing existing customers.• Developing business proposals and package solutions for all Telstra products.• Day-to-Day operation and organisation of the T-[life] business team.

Engineering

Graduate Certificate, Business Consulting And Technology Implementation, 6.5/ 82.00

Activities and Societies: Work within Application Implementation with Microsoft Dynamics was showcased at UTS FASStival 2023 The Graduate.

Master Of Business Administration - Mba